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Description
AUTHORIZATION SPECIALIST
Job Locations
US-TN-MURFREESBORO
ID
Line of Business
Adoration Home Health and Hospice
Position Type
Full-Time
Our Company
Adoration Home Health and Hospice
Overview
Adoration Health is seeking an Authorization Specialist to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Authorization Specialists today to begin helping people live their best life.
Adoration Health's comprehensive benefits include:
- Remote position
- 401(k) play with Company match
- Employee Assistance Program (EAP)
- Employee discounts
Responsibilities
Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization. This position requires multi-tasking, computer skills, good oral and written communication and customer service etiquette. Function as a part of the team and keep everyone apprised of the authorization situation. Responsible for Agency's ability to bill and be paid for visits made by the field staff.
- Answer telephones and provide excellent customer service to our professional staff and insurance representatives
- Run and utilize computer reports regularly
- Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
- Obtain and track authorization for all patients for whom their insurance requires pre-authorization
- Clearly document all authorization requests
- Communicate with multiple disciplines
- Notify Supervisor of problems in a timely manner and works to help provide solutions
- Other duties as assigned
Qualifications
- Excellent phone and customer service skills
- Successful completion of LPN program
- Possess current professional license in good standing and maintains
- Experience in dealing with insurance companies
- Computer skills to include word, data entry
- Must follow written and verbal instructions
- Must pay attention to detail
- Use computer programs effectively
- Communicate effectively verbally and in writing
- Listen and understand information and ideas presented through spoken words and sentences
- Communicate information and ideas in speaking so others will understand
About our Line of Business
Adoration Home Health and Hospice provides quality and compassionate services in the comfort of home, providing support for patients, families and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information about Adoration, please visit Follow us on FacebookandLinkedIn.
