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Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in Orlando, FL. The hospital provides 24-hour emergency services. Central Florida Behavioral Hospital offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive out-patient and ECT services for adults. Our treatment philosophy is based on a team approach that treats patients with dignity and respect, while delivering high-quality care.

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Position Summary

The Patient Account Representative is responsible for a group of patient accounts from discharge to final disposition of the account. The Patients Account Representative will bill the account to third party insurers, follow up with both insurers and patients for their respective balances, and recommend placement of the account if payment cannot be obtained. Other duties include but are not limited to cash posting, evaluation of credit balances, and responding to patient or guarantor inquiries.

Job Duties/Responsibilities

• Accurately bills accounts on a daily basis utilizing the MS4 billing editors and Emdeon electronic claims submission clearing house.
• Posts cash on a rotational basis with other patient representatives.
• Completes collection calls to both the third party carrier and the guarantor for each account on the daily work list in MS4, documenting the accounts and assigning an appropriate message code.
• Accurately documents Posting batches on the Physician cash log. Posts EOB notes in MS4 for each account.

• Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.

• Prepares and submits a Bad Debt Write-off Approval form to Business Office Director for accounts recommended for outside placement including Bankruptcy notifications.

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

• High school diploma or equivalent required.
• Minimum of two (2) year's experience in hospital billing, and collection of third party and self pay accounts required
• Demonstrated competency in: Account Billing, Cash Posting, Collection Calls, Credit Balances/Patient Account Balances, Bad Debt Write Off/Denied Status Accounts/ Charity Determinations
• Technical skills and the ability to set priorities, multi task and work efficiently. Experience in MS4, Midas, Emdeon and Microsoft Office products.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or .

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.