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Description
The AeHD is responsible for managing the privacy and security portfolio and coordinating routine tasks such as compiling performance reports, monitoring and tracking budgetary expenditures and updating service level agreements. The AeHD oversees the scalability and sustainability of services delivered by KO eHealth for its -affiliated First Nations. It is the Assistant Director’s responsibility to inform the Director of eHealth about projects or processes that are underperforming, reaching scalability limits or may be difficult to sustain over time. Finally, the AeHD manages stakeholder engagement (newsletters, social media, annual reports) and ensures that the KO eHealth Telemedicine brand consistently aligns with community expectations for cultural competence and quality health service delivery.
RESPONSIBILITIES
Providing the Director of eHealth with decision support.
Oversees the compilation of reports that will assist the Director with service planning and project decisions: project updates, performance dashboards, quarterly budgetary reports
Ensuring that service level agreements with internal and external parties are up-to-date and fairly represent KOeHealth’s strategic goals and organizational resources.
Overseeing the work of the Community Education Program Coordinator and the CTC Supervisor
Oversees and supports the CTC Supervisor (CTCS) by ensuring that community-based processes and staff are compliant with FOIPA and PHIPPA health privacy guidelines.
Assists the CTCS to develop annual work plans that identify resources necessary to ensure that all telemedicine technology at the community level work effectively and that CTCs possess the knowledge and skills required to perform their duties successfully
Oversees and supports the Community Education Program Coordinator (CEPC) by reviewing education and professional development programming plans for community health workers in First Nations to ensure they are aligned with the organization’s strategic objectives and resources, are holistic and address community-based demand.
Meets with the CTC Supervisor and Community Education Program Coordinator monthly to receive feedback, solve problems and address service issues. The AD also conducts an annual performance review of staff in these positions and must sign off on performance reviews of staff reporting to the CTCS and the CEPC.
Works with the Director and Clinical Coordinator to Move the KOeHealth Strategic Plan forward
Provides oversight by ensuring that all new initiatives adopt interoperable business processes, meet shared KOeTS and partner objectives and are completed on time and within budget.
Regularly assesses the scalability and sustainability of services delivered by KO eHealth for its -affiliated First Nations. It is the Assistant Director’s responsibility to inform the Director of eHealth about projects or processes that are underperforming, reaching scalability limits or may be difficult to sustain over time.
Manages and coordinates engagement with community, health professional, partner agency, and system stakeholders by aligning the KOeHealth brand with community expectations of cultural competence and quality health service delivery
Drafts an annual plan and budget that anticipates creation, distribution and support for information products that clarify KO eHealth’s vision and priorities, and highlight its value proposition (e.g. quarterly newsletters, tweets, social media campaigns, and annual reports) The plan will incorporate culturally resonant methods to convey messages, , e.g. Elders, northern relevant success stories
Manages the look, timeliness and functionality of the KO eHealth website.
Coordinates the delivery of presentations by the Director, Clinical Coordinator and other staff for delivery at meetings and conventions.
Creates an annual marketing strategy for review by the Director. The plan will increase awareness strategic priorities and encourage utilization of organizational assets utilizes.
Responsible for managing KOeHealth’s privacy and security portfolio
Is KO eHealth’s single point-of-contact in the event that private and personal health information is inadvertently made available as a result of a KO eHealth or KO eHealth contracted third party – business process or technology failure.
Completes necessary coursework to assume the responsibility for safeguarding the privacy and security of personal health information managed by KO eHealth under FOIPA and PHIPPA. Participates workshops and gatherings that provide information about changes to provincial and/or federal health privacy and security legislation.
Carries out an annual audit of select KO eHealth processes to assess the organization’s current state of health privacy and security compliance
Makes presentations to KO eHealth staff and community stakeholders to facilitate their understanding of health privacy and security considerations, legislation, regulations and policies
Regularly reviews privacy policies and updates as required.
Ensures the collection of routine program monitoring information and works with evaluators to carry out reviews, quality improvement exercises and evaluations
Works with the Director and the Clinical Coordinator to determine which metrics best demonstrate the KOeHealth value proposition.
Delivers monthly reports that summarize organizational, partner, staff and community performance against targets. Leads preparation and completion of KOeHealth’s annual report to Health Canada
Aligns KOeHealth metrics with those used to assess pilot projects and service partnerships
Acts as the KOeHealth Liaison with external research organizations and agencies and ensures that all ethical/procedural requirements have been adequately addressed and approved by KOeHealth’s Advisory Committee.
Supports and monitors KO eHealth’s systems and operations to support quality assurance in service delivery
In consultation with key staff defines quality across KO eHealth business areas: administration, scheduling, community delivery, training, clinical service development, privacy and security
Monitors and reports on quality indicators at regular and predictable intervals.
Reports on these audits to the management team with recommended strategies for improvement
Plays a central role in promoting a culture of performance, excellence, and continuous quality improvement
KNOWLEDGE, SKILLS AND ABILITIES
Masters degree in public health administration or a post-secondary degree in an appropriate discipline and five years of eHealth service experience.
Excellent analytical and organizational skills and an ability to rapidly respond within a fast-paced environment
Experience using spreadsheets to identify trends, provide comparative frameworks and isolate issues
Knowledge of the Nishnawbe-Aski First Nations, languages and community dynamics
Ability to speak/write Cree, Oji-Cree or Ojibway, an asset
Computer proficiency in Word and Excel
Ability to work independently and as a team member
Experience in implementing and managing large-scale community-based projects; familiarity with project management tools and techniques
Total competence in written and oral English
Working knowledge of communication network systems, technologies and architectures; and applied knowledge of ICT applications
Must be able to travel to northern communities
Must be able to travel to the Balmertown office as scheduled if based out of Thunder Bay office.
Perform other duties as assigned.
Only those chosen for interviews will be contacted.
RESPONSIBILITIES
Providing the Director of eHealth with decision support.
Oversees the compilation of reports that will assist the Director with service planning and project decisions: project updates, performance dashboards, quarterly budgetary reports
Ensuring that service level agreements with internal and external parties are up-to-date and fairly represent KOeHealth’s strategic goals and organizational resources.
Overseeing the work of the Community Education Program Coordinator and the CTC Supervisor
Oversees and supports the CTC Supervisor (CTCS) by ensuring that community-based processes and staff are compliant with FOIPA and PHIPPA health privacy guidelines.
Assists the CTCS to develop annual work plans that identify resources necessary to ensure that all telemedicine technology at the community level work effectively and that CTCs possess the knowledge and skills required to perform their duties successfully
Oversees and supports the Community Education Program Coordinator (CEPC) by reviewing education and professional development programming plans for community health workers in First Nations to ensure they are aligned with the organization’s strategic objectives and resources, are holistic and address community-based demand.
Meets with the CTC Supervisor and Community Education Program Coordinator monthly to receive feedback, solve problems and address service issues. The AD also conducts an annual performance review of staff in these positions and must sign off on performance reviews of staff reporting to the CTCS and the CEPC.
Works with the Director and Clinical Coordinator to Move the KOeHealth Strategic Plan forward
Provides oversight by ensuring that all new initiatives adopt interoperable business processes, meet shared KOeTS and partner objectives and are completed on time and within budget.
Regularly assesses the scalability and sustainability of services delivered by KO eHealth for its -affiliated First Nations. It is the Assistant Director’s responsibility to inform the Director of eHealth about projects or processes that are underperforming, reaching scalability limits or may be difficult to sustain over time.
Manages and coordinates engagement with community, health professional, partner agency, and system stakeholders by aligning the KOeHealth brand with community expectations of cultural competence and quality health service delivery
Drafts an annual plan and budget that anticipates creation, distribution and support for information products that clarify KO eHealth’s vision and priorities, and highlight its value proposition (e.g. quarterly newsletters, tweets, social media campaigns, and annual reports) The plan will incorporate culturally resonant methods to convey messages, , e.g. Elders, northern relevant success stories
Manages the look, timeliness and functionality of the KO eHealth website.
Coordinates the delivery of presentations by the Director, Clinical Coordinator and other staff for delivery at meetings and conventions.
Creates an annual marketing strategy for review by the Director. The plan will increase awareness strategic priorities and encourage utilization of organizational assets utilizes.
Responsible for managing KOeHealth’s privacy and security portfolio
Is KO eHealth’s single point-of-contact in the event that private and personal health information is inadvertently made available as a result of a KO eHealth or KO eHealth contracted third party – business process or technology failure.
Completes necessary coursework to assume the responsibility for safeguarding the privacy and security of personal health information managed by KO eHealth under FOIPA and PHIPPA. Participates workshops and gatherings that provide information about changes to provincial and/or federal health privacy and security legislation.
Carries out an annual audit of select KO eHealth processes to assess the organization’s current state of health privacy and security compliance
Makes presentations to KO eHealth staff and community stakeholders to facilitate their understanding of health privacy and security considerations, legislation, regulations and policies
Regularly reviews privacy policies and updates as required.
Ensures the collection of routine program monitoring information and works with evaluators to carry out reviews, quality improvement exercises and evaluations
Works with the Director and the Clinical Coordinator to determine which metrics best demonstrate the KOeHealth value proposition.
Delivers monthly reports that summarize organizational, partner, staff and community performance against targets. Leads preparation and completion of KOeHealth’s annual report to Health Canada
Aligns KOeHealth metrics with those used to assess pilot projects and service partnerships
Acts as the KOeHealth Liaison with external research organizations and agencies and ensures that all ethical/procedural requirements have been adequately addressed and approved by KOeHealth’s Advisory Committee.
Supports and monitors KO eHealth’s systems and operations to support quality assurance in service delivery
In consultation with key staff defines quality across KO eHealth business areas: administration, scheduling, community delivery, training, clinical service development, privacy and security
Monitors and reports on quality indicators at regular and predictable intervals.
Reports on these audits to the management team with recommended strategies for improvement
Plays a central role in promoting a culture of performance, excellence, and continuous quality improvement
KNOWLEDGE, SKILLS AND ABILITIES
Masters degree in public health administration or a post-secondary degree in an appropriate discipline and five years of eHealth service experience.
Excellent analytical and organizational skills and an ability to rapidly respond within a fast-paced environment
Experience using spreadsheets to identify trends, provide comparative frameworks and isolate issues
Knowledge of the Nishnawbe-Aski First Nations, languages and community dynamics
Ability to speak/write Cree, Oji-Cree or Ojibway, an asset
Computer proficiency in Word and Excel
Ability to work independently and as a team member
Experience in implementing and managing large-scale community-based projects; familiarity with project management tools and techniques
Total competence in written and oral English
Working knowledge of communication network systems, technologies and architectures; and applied knowledge of ICT applications
Must be able to travel to northern communities
Must be able to travel to the Balmertown office as scheduled if based out of Thunder Bay office.
Perform other duties as assigned.
Only those chosen for interviews will be contacted.
