Client Svc Representative, I Canon U.S.A., Inc.
Client Svc Representative, I
Location
US-IL-Chicago
Company
Canon Solutions America, Inc.
Requisition ID
31934
Category
Facilities
Position Type
Full-Time
About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 - $25.49
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at #CSA
Posting Tags
#PM20 #LI-DNI
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Chicago, IL, US, 60290Posted a day ago Production Utility Worker.Pregis Corporation {"@context":"","@type":"JobPosting","title":"Production Utility Worker ","datePosted":"2024-04-25T00:00:00","validThrough":null,"description":"Job Title: Production Utility Worker\nClassification: Hourly, Non-Exempt\nReports To: Production Manager\nDepartment: Production\n\nSummary of Job\nUnder the direction of the Operator and Assistant Operator (if applicable), oversees the production of high-quality products at the lowest cost while meeting company standards, customer specifications, and delivery requirements.\n\nEssential Functions and Responsibilities\n* Assist the operator and assistant operator (if applicable) to ensure all quality checks are completed and production orders are produced according to specifications.\n* Assist lead with cycle counts to ensure necessary supplies are available, including but not limited to bags, cores, labels, boxes.\n* Load and operate roll stand, if applicable. Logs rolls according to Standard Operating Procedures and returns leftover stock to inventory. Bag and place product in designated warehouse areas.\n* Handle the cores and core shafts. This can include but is not limited to loading and adjusting cores on a spindle via forklift, and (if applicable) assisting the Assistant Operator in manually cutting cores.\n* Grind scrap material to be reused or disposed of.\n* Manages solvent, glue, and oil areas safely and orderly. Change glue totes as required and assists press crews in obtaining consumables.\n* Responsible to maintain housekeeping in area of work including but not limited to maintaining an orderly and efficient warehouse space for inventory, and ensuring area is clean, free of debris and spills. Ensures proper containment and packaging of waste and oil products.\n* Ensures compliance with safety and work regulations including the use of required Personal Protective Equipment (PPE) and follow all safety rules.\n* Attend meetings and complete safety training as required.\n* Report all hazardous conditions to the Lead, Operations Supervisor, or Plant Manager immediately for corrective action.\n* Actively engages in apprenticeship programs for continuous self-improvement.\n* Maintain good employee relations.\n* Adhere to Company policies and procedures. Refer all employee relations issues to the Lead, Operations Supervisor, or Plant Manager.\n* May be assigned to different production lines and areas as needed per company demand.\n* Perform other job-related duties as assigned.\n\nCompetency (Knowledge, skills, and abilities)\n* Ability to read a tape measure and document quality readings.\n* Good mathematical skills\n* Strong mechanical aptitude, including ability to operate a forklift and other Powered Industrial Vehicles in a safe and effective manner.\n* Ability to take coaching well and communicate respectfully with others to ensure and promote a positive teamwork culture.\n* Ability to effectively and respectfully communicate with team members including employees on the previous or following shift during shift transition.\n* Knowledgeable about safety requirements and guidelines in manufacturing/warehouse environments. Must be safety conscious, able to understand and adhere to all Department and Plant rules, regulations, and notices.\n* Ability to work in a fast-paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture.\n* Ability to safely operate a golf cart with trailer in forward and reverse\n\nEnvironment\n* Non airconditioned, indoor environment. Heat may exceed 90 degrees Fahrenheit.\n* Humidity may exceed 80%.\n* Noise may exceed 85dB+.\n* Work around and with manufacturing machinery, exposure to moving equipment.\n\n\nPhysical Characteristics:\n* Frequent standing, up to 12 hours. At times standing may exceed 12 hours.\n* walking, stooping, squatting, up to 75%.\n* Frequent lifting, pushing, pulling, up to 50 lbs.\n* Frequent reaching, bending, twisting\n* Occasional stair/ladder climbing.\n* Frequent and repetitive use of shoulders, hips, knees, ankles, elbows, wrist, hands, and fingers.\n\nPosition Type\n* Full time, hourly, non-exempt.\n* Shift work (2-week rotating shifts, 12 hour shifts on rotations and 6 hours each Wednesday).\n* Overtime per business demand.\n\nEducation and Experience\n* A High School Diploma, GED or equivalent work experience required.\n* Previous work experience in a manufacturing and/or warehouse environment preferred.\n* Must have stable work history.\n\nAffirmative Action/EEO Statement/Inclusion\nWe offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements. Visit us at for more information about Pregis LLC\n#pp","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Pregis","logo":""},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"Plymouth","addressRegion":"Indiana","postalCode":"46563","addressCountry":"US"}}],"jobLocationType":null,"baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","value":null,"minValue":null,"maxValue":null,"unitText":"HOUR"}}} Plymouth, IN, US, 46563Posted a day ago Outside Sales Associate, Midwest. Arlon Graphics Arlon Graphics, LLC is a cast vinyl manufacturing company in the business of creating innovative material for visual expression. 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