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Position Overview

The Machine Operator is responsible for setting up and operating equipment needed to fold, match and insert multiple pieces of printed material into an envelope while maintaining high quality work in a high volume fast-paced environment. This associate will also be responsible for operating inserters that match and insert id cards to letters.

Duties & Responsibilities:

• Set up inserting equipment at the beginning of each job according to specifications provided on the job ticket

• Safely and efficiently operate the equipment

• Recognizes when the output is not meeting job specification

• Quality at the source

• Troubleshoots equipment problems and makes necessary adjustments

• Communicates well with management and co-workers

• Completes all paperwork accurately and in a timely manner

• Accurately sorts all cards and mail to ensure proper order

• Notifies Production Supervisor of any quality issues, spoilage or reprints that are required

• Follows all standard operating procedures and instructions relevant to the job, position and department accurately

• Ability to maintain published equipment

• Ability and willingness to cross-train on various inserting equipment

• Follows established HIPAA, Compliance & Security policies & department policies, procedures, work instructions and safety and environmental guidelines

• Other duties as assigned

Education and Experience:

• High School diploma or equivalent GED required

• 2-3 years' experience in production print environment preferred but not required

• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

• Must have basic computer skills (data entry, etc.).

• Strong mechanical aptitude preferred

Physical Factors & Requirements:

• Frequent bending and stooping

• Stand for long periods of time

• Able to lift up to 50lbs

• Reliable transportation to and from work

• Use standard office equipment

• Must be able to maintain good attendance

• Must be willing to work overtime as needed, significant overtime is required during busy periods

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email

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