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Description
Full-time - hourly
*Job description*
*Step Forward Therapy is here to empower the growth of children every step of the way. *
*Step Forward Therapy provides exceptional Occupational Therapy, Speech & Language Therapy, Physical Therapy, and Preschool services to the children, adolescents and developmentally delayed adults in the Rolling Meadows area. *
*We believe that building strong relationships with our clients and their families is essential to providing effective therapy services.*
*We are looking for a compassionate and skilled person to join our team! *
*Our ideal candidate is someone who has a customer-centric attitude and enjoys working in a fast-paced environment. We are looking for a person who is proactive, self-assured and able to multitask by managing the therapist's schedules and communicating with families via phone, email and in-person. Someone with good communication and people skills. If you are someone who is motivated and looking for a career and not just a job we would love for you to join our team!*
*If this sounds like you, submit your application now!*
*Responsibilities:*
* Front desk receptionist responsibilities
* Manage therapists’ schedules as per the need of the families
* Keep all schedules up to date on the scheduling system
* Arrange coverage for therapists’ cancellations
* Manage continuity of care
* Maintain upcoming time off schedule and ensure coverage for time offs for short term and long term needs
* Address clients’ request for schedule changes
* Help client understand the importance of consistent arrival to appointments
* Keep the facilities organized and clean at all times
* Other administrative duties as assigned
* Obtain prior authorizations and help track authorization expirations and visit limits
* Ensures waitlist is managed and clients are scheduled as soon as possible
* Guides decisions made regarding scheduling
*Qualifications & Experience:*
* Prior scheduling experience ( 1 year preferred)
* Customer service experience (1 year preferred)
* Prior authorization experience (preferred)
* Medical terminology (1 year preferred)
* Proficiency using Apple products and Google Workspace (1 year experience preferred)
* Excellent interpersonal, communication, and listening skills
* Strong analytical and problem solving skills
* Excellent planning, time management and prioritization skills with the ability to meet expected deadlines
* Flexible, positive, and adaptive to a fast-paced environment with changing schedule-related needs
* Punctual and reliable
* Ability to work independently with minimal supervision, as well as work with a team
*Schedule:*
* *Monday to Thursday:* 10:00 am - 6:30 pm and *Friday:* 8:30 am - 5:00 pm
*Location:*
* On-site/In-Person 5 days per week
* Rolling Meadows, IL 60008:
*Job Type:*
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Private practice
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Medical scheduling: 1 year (Required)
Work Location: In person
*Job description*
*Step Forward Therapy is here to empower the growth of children every step of the way. *
*Step Forward Therapy provides exceptional Occupational Therapy, Speech & Language Therapy, Physical Therapy, and Preschool services to the children, adolescents and developmentally delayed adults in the Rolling Meadows area. *
*We believe that building strong relationships with our clients and their families is essential to providing effective therapy services.*
*We are looking for a compassionate and skilled person to join our team! *
*Our ideal candidate is someone who has a customer-centric attitude and enjoys working in a fast-paced environment. We are looking for a person who is proactive, self-assured and able to multitask by managing the therapist's schedules and communicating with families via phone, email and in-person. Someone with good communication and people skills. If you are someone who is motivated and looking for a career and not just a job we would love for you to join our team!*
*If this sounds like you, submit your application now!*
*Responsibilities:*
* Front desk receptionist responsibilities
* Manage therapists’ schedules as per the need of the families
* Keep all schedules up to date on the scheduling system
* Arrange coverage for therapists’ cancellations
* Manage continuity of care
* Maintain upcoming time off schedule and ensure coverage for time offs for short term and long term needs
* Address clients’ request for schedule changes
* Help client understand the importance of consistent arrival to appointments
* Keep the facilities organized and clean at all times
* Other administrative duties as assigned
* Obtain prior authorizations and help track authorization expirations and visit limits
* Ensures waitlist is managed and clients are scheduled as soon as possible
* Guides decisions made regarding scheduling
*Qualifications & Experience:*
* Prior scheduling experience ( 1 year preferred)
* Customer service experience (1 year preferred)
* Prior authorization experience (preferred)
* Medical terminology (1 year preferred)
* Proficiency using Apple products and Google Workspace (1 year experience preferred)
* Excellent interpersonal, communication, and listening skills
* Strong analytical and problem solving skills
* Excellent planning, time management and prioritization skills with the ability to meet expected deadlines
* Flexible, positive, and adaptive to a fast-paced environment with changing schedule-related needs
* Punctual and reliable
* Ability to work independently with minimal supervision, as well as work with a team
*Schedule:*
* *Monday to Thursday:* 10:00 am - 6:30 pm and *Friday:* 8:30 am - 5:00 pm
*Location:*
* On-site/In-Person 5 days per week
* Rolling Meadows, IL 60008:
*Job Type:*
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Healthcare setting:
* Private practice
Schedule:
* 8 hour shift
* Monday to Friday
Experience:
* Medical scheduling: 1 year (Required)
Work Location: In person
