Job Type: Full Time
Posted 41 minutes ago
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Description
Position Overview:
Location: Santa Rosa, CA (Some travel required)
Compensation- $65k-$80k
About Work World:
Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 35+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more. We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of customer service, respect, positivity and integrity, and require each employee to demonstrate these values. We're excited to add to our management team. Work World is growing and we need your help.
Join our location and help lead the next stage of growth for our company. We are looking for a Market Manager.
What’s In It for You:
Generous Bonus Structure
Paid Time Off
401k Retirement plan
Medical, Dental, and Vision insurance
Employee Discounts
What it’s like working here:
Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company. We seek to create an inclusive environment and always put our internal and external customers first.
Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.
What you’ll be doing:
Responsible for store management (lead and manage accountability) oversight of all operations for two locations in the Santa Rosa Market.
Direct and support both stores to achieve Sales, EBIDAT, and KPI's
Train and develop promotable Assistant Store Managers for in-market promotions.
Assist DM & TSM in training initiatives and projects
Policy, process, and training development
Store remerchandising and merch training
Recruiting and hiring in a difficult market
Assist DM in remote markets
Assist in new market development
Hiring for new stores
Assisting DO and PM in project follow-ups
Assist in coordinating merch delivery and set-up logistics
Inspire, motivate, lead, and develop a store team
Model and foster a consumer centric mindset within the store
Model selling behaviors through genuine interactions with consumers
Provide direct coaching, feedback, training, and supervision of the store staff
Open and close the store
Prepare opening and closing paperwork
Greet customers and assist customers in finding items
Answer phone courteously
Keep store neat and clean at all times
Ring sales on cash register
Process merchandise shipments
Prepare bank deposits and drop at bank
Buy change for store as needed
Process damages, to include preparation of debit memos
Supervise and assist training all personnel
Work nights and weekends
Perform other duties as assigned by your Area Manager and/or Director of Operations
Set expectations for customer engagement, store policies and procedures to appropriately manage expenses while maximizing sales and profitability
What You’ll Need:
Minimum 3-years of prior retail management experience as a Store Manager
Experience managing multiple locations
Experience staffing & recruiting
High School Diploma
Ability to communicate clearly and effectively
Ability to work independently and lead a team
Strong verbal and written communication skills
Ability to constructively coach others to succeed
Able to work a full-time schedule including nights, weekends, and holidays
Must be able to climb a ladder
Must be able to lift 25 pounds
Standing for long periods of time
Bi-Lingual a plus
What You’ll Learn:
Leadership and organizational development skills
Sales and merchandising best practices
· Customer service techniques including communication, and the ability to outperform the · expectations of our customers
The ability to adapt to fast and unique situations to provide an amazing customer experience
How to network and build long lasting relationships with both customers and your fellow employees
Pay Range: USD $65,000.00 - USD $80,000.00 /Yr.
Location: Santa Rosa, CA (Some travel required)
Compensation- $65k-$80k
About Work World:
Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 35+ stores under the Work World and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more. We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of customer service, respect, positivity and integrity, and require each employee to demonstrate these values. We're excited to add to our management team. Work World is growing and we need your help.
Join our location and help lead the next stage of growth for our company. We are looking for a Market Manager.
What’s In It for You:
Generous Bonus Structure
Paid Time Off
401k Retirement plan
Medical, Dental, and Vision insurance
Employee Discounts
What it’s like working here:
Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company. We seek to create an inclusive environment and always put our internal and external customers first.
Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.
What you’ll be doing:
Responsible for store management (lead and manage accountability) oversight of all operations for two locations in the Santa Rosa Market.
Direct and support both stores to achieve Sales, EBIDAT, and KPI's
Train and develop promotable Assistant Store Managers for in-market promotions.
Assist DM & TSM in training initiatives and projects
Policy, process, and training development
Store remerchandising and merch training
Recruiting and hiring in a difficult market
Assist DM in remote markets
Assist in new market development
Hiring for new stores
Assisting DO and PM in project follow-ups
Assist in coordinating merch delivery and set-up logistics
Inspire, motivate, lead, and develop a store team
Model and foster a consumer centric mindset within the store
Model selling behaviors through genuine interactions with consumers
Provide direct coaching, feedback, training, and supervision of the store staff
Open and close the store
Prepare opening and closing paperwork
Greet customers and assist customers in finding items
Answer phone courteously
Keep store neat and clean at all times
Ring sales on cash register
Process merchandise shipments
Prepare bank deposits and drop at bank
Buy change for store as needed
Process damages, to include preparation of debit memos
Supervise and assist training all personnel
Work nights and weekends
Perform other duties as assigned by your Area Manager and/or Director of Operations
Set expectations for customer engagement, store policies and procedures to appropriately manage expenses while maximizing sales and profitability
What You’ll Need:
Minimum 3-years of prior retail management experience as a Store Manager
Experience managing multiple locations
Experience staffing & recruiting
High School Diploma
Ability to communicate clearly and effectively
Ability to work independently and lead a team
Strong verbal and written communication skills
Ability to constructively coach others to succeed
Able to work a full-time schedule including nights, weekends, and holidays
Must be able to climb a ladder
Must be able to lift 25 pounds
Standing for long periods of time
Bi-Lingual a plus
What You’ll Learn:
Leadership and organizational development skills
Sales and merchandising best practices
· Customer service techniques including communication, and the ability to outperform the · expectations of our customers
The ability to adapt to fast and unique situations to provide an amazing customer experience
How to network and build long lasting relationships with both customers and your fellow employees
Pay Range: USD $65,000.00 - USD $80,000.00 /Yr.
