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Job Responsibilities:
The Care Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs.
They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the online messaging platform.
The Care Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the members health across the care continuum.
Should have a Compact/Multistate License.
Requirements:
Ability to think critically, be decisive, and problem solve a variety of topics that can impact a member’s outcomes. Empathetic, supportive and a good listener.
Proficient in motivational interviewing skills. Must have intermediate computer knowledge, typing capability and proficiency in Microsoft programs (Excel, OneNote, Outlook, Teams, Word, etc.).%2964156% %%mednurse%%