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Brand & Communications Manager

Kura | Glasgow, SCT, GB

Posted 18 minutes ago


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Description

Salary:

Brand & Communications Manager

Location: Glasgow

Hours: Monday to Friday 9am-5pm

Salary: up to DOE

Holidays: 22 days holidays(increases to 27 based on tenure) plus 8 UK Bank Holidays.

The role will incorporate internal and external brand messaging. Combining internal communications, branded business estate and external marketing campaigns entirely aimed at communicating Kura’s message aligned with quantifiable objectives to measure success.

Who we are:

Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop and to reach their full potential.

We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be “Unrivalled in Developing People."

Role Details:

What if you worked with a company that has the same passion for delivering high quality customer service as you? What if that company was highly focused on developing you as an individual, invested in growing your leadership and management skills, and giving you both the tools and autonomy you need to be successful?

We are currently looking for a highly motivated and experienced Brand Manager to join the Marketing team and would and play a crucial role in supporting Kura's Vision is to be recognised as “Unrivalled in Developing People."

Recommending, creating, planning and execution of strategies to position the brand for growth and longevity in the industry to include new business acquisition, recruitment, attraction, and employer brand reputation.
Executing marketing initiatives (both internally and externally) via media marketing in social media, mobile, search engine and website content.
Ensuring positive branded workspaces are provided on all Kura sites, reflecting the company culture.
Governing 3rd party providers to ensure platform design and functionality remains innovative.
Ongoing analysis of competitor brands to ensure Kura is ahead of the market.
Leading and managing brand team of internal and external executives and trainees to deliver exceptional performance, through effective use of Kura’s people processes.
Designing and supervising content such as press releases, SEO content, artwork, print and digital media.
Achieving profit targets, timelines, and budgets.
Organising new business and promotional events.
Maintaining and growing the brand’s affiliations and partnerships through memberships and key supplier portals.
Benefits:

As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more.

Requirements:

A relevant communications or marketing qualification or equivalent experience is required which includes:

Bachelor’s degree in marketing, Advertising or related field or a Higher National Diploma (HND) in Marketing
Business Management, Digital Marketing or Advertising. Institute of Data and Marketing (IDM), The Chartered Institute of Marketing (CIM) and the Chartered Institute of Public Relations (CIPR)
Next steps:

If you want to be part of a team where you will have the opportunity to grow & develop then this could be the role for you.

To apply, click the apply button or contact the team by phone at or via email at .%2455387% %%marketing%%
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