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Parts Warranty Administrator

RIGHT NOW HEATING and AIR CONDITIONING | Caldwell, ID, US, 83605

Job Type: Full Time

Posted 9 minutes ago


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Description

Overview:
Description

Join our team as a friendly and dedicated parts facilitator! As a key member of our organization, you will play a vital role in ensuring that our customers receive the parts they need in a timely and efficient manner. With your exceptional communication and organizational skills, you will be responsible for facilitating the sourcing, ordering, and delivery of parts to our customers. This is a fantastic opportunity to be part of a dynamic team and make a meaningful impact on our customers' experience.

Responsibilities
Coordinate with suppliers to source and order parts requested by our customers.
Monitor inventory levels and ensure the availability of commonly requested parts.
Track and maintain accurate records of parts orders, delivery status, and customer information.
Collaborate with warehouse and shipping team to ensure smooth and timely delivery of parts.
Conduct periodic inventory audits to identify discrepancies and take corrective actions.
Assist customers with inquiries related to parts availability, pricing, and delivery times.
Process returns and exchanges in accordance with company policies.
Requirements
High school diploma or equivalent.
Proven experience in parts facilitation or a related role is preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Proficiency in using inventory management systems and MS Office applications.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Basic knowledge of automotive parts is desirable but not required.
Customer-centric approach and commitment to providing exceptional service.%55668195% %%admin%%
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