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Wellness Guide (Budtender) Holistic Industries
The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.
Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction
Ensure all guests are greeted as they arrive and when they depart
Maintain proper cash handling procedures at all times
Ensure POS counters are ready to go when dispensary opens
Assist with running side work, stocking and cleaning during all downtime
Maintain fully stocked and clean POS counters at all times
Ensure opening and closing cleaning and organization is completed
Participate in periodic staff cleanings and meetings
Adhere to company SOPs
Inform management if any product inventory is running low
Be on time and ready to work for each and every shift
Be knowledgeable about everything and anything cannabis related
Be knowledgeable of all specials
Read industry publications to keep up-to-date on trends
Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
Physical Demands:
Daily
Stand for long periods of time.
Walk or run for long periods of time.
Use their hands to handle, control, or feel objects, tools, or controls.
Understand the speech of another person.
Speak clearly so listeners can understand.
See details of objects that are less than a few feet away.
Work non-standard and/or weekend hours.
Often
Use stomach and lower back muscles to support the body for long periods without getting tired.
See details of objects that are more than a few feet away.
Use fingers to grasp, move, or assemble very small objects.
Hold the arm and hand in one position or hold the hand steady while moving the arm.
Focus on one source of sound and ignore others.
Hear sounds and recognize the difference between them.
Be physically active for long periods without getting tired or out of breath.
Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
Keep or regain the body's balance or stay upright when in an unstable position.
Use one or two hands to grasp, move, or assemble objects.
Make quick, precise adjustments to machine controls.
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
About You: General
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
Education/Experience:
High school diploma or equivalent.
Dispensary sales experience preferred
Customer Service: 2 years
Retail Sales: 1 year
Must be at least 21 years of age
Technological Skills:
Required Knowledge and Skills:
Knowledge of marijuana strains, edibles, extracts and other current products on the market
Excellent Customer Service Skills
Excellent Communication
Attention to Detail
Precise Math Skills
Organizational Skills
Multi-task Oriented
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The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.
Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction
Ensure all guests are greeted as they arrive and when they depart
Maintain proper cash handling procedures at all times
Ensure POS counters are ready to go when dispensary opens
Assist with running side work, stocking and cleaning during all downtime
Maintain fully stocked and clean POS counters at all times
Ensure opening and closing cleaning and organization is completed
Participate in periodic staff cleanings and meetings
Adhere to company SOPs
Inform management if any product inventory is running low
Be on time and ready to work for each and every shift
Be knowledgeable about everything and anything cannabis related
Be knowledgeable of all specials
Read industry publications to keep up-to-date on trends
Ensure self and uniform/clothing are clean and professional and all tools are at work station prepared for shift
Physical Demands:
Daily
Stand for long periods of time.
Walk or run for long periods of time.
Use their hands to handle, control, or feel objects, tools, or controls.
Understand the speech of another person.
Speak clearly so listeners can understand.
See details of objects that are less than a few feet away.
Work non-standard and/or weekend hours.
Often
Use stomach and lower back muscles to support the body for long periods without getting tired.
See details of objects that are more than a few feet away.
Use fingers to grasp, move, or assemble very small objects.
Hold the arm and hand in one position or hold the hand steady while moving the arm.
Focus on one source of sound and ignore others.
Hear sounds and recognize the difference between them.
Be physically active for long periods without getting tired or out of breath.
Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
Keep or regain the body's balance or stay upright when in an unstable position.
Use one or two hands to grasp, move, or assemble objects.
Make quick, precise adjustments to machine controls.
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
About You: General
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
Education/Experience:
High school diploma or equivalent.
Dispensary sales experience preferred
Customer Service: 2 years
Retail Sales: 1 year
Must be at least 21 years of age
Technological Skills:
Required Knowledge and Skills:
Knowledge of marijuana strains, edibles, extracts and other current products on the market
Excellent Customer Service Skills
Excellent Communication
Attention to Detail
Precise Math Skills
Organizational Skills
Multi-task Oriented
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