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Description
Essential Duties & Responsibilities:
Client & Service Expert:
*Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
*Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
*Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
*Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:
*Achievement of personal sales goals.
*Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
*Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
*Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:
*Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
*Ensure brand and operating standards are met to support brand consistency.
*Ensure store presentation standards are achieved and maintained. Operational Excellence:
*Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
*Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
*Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required:
*Minimum 2-3 years' experience in luxury goods or a comparable retail environment
*College degree preferred Skills and Abilities Required:
*Strong written and verbal communication skills
*Detail oriented
*Proactive ability to multi task and prioritize Physical Requirements:
*Available to work store schedule, as needed, including evenings and weekends
*Standing for extended periods of time
*Able to safely lift boxes up to 40 pounds
*Comfortable climbing ladders Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Vetera
