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Summary

Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties.

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal Aid

Williamson Health is an equal-opportunity employer and a drug-free workplace.

POSITION SUMMARY

Responsible for assisting with administrative functions, including Operations, Finance, and other medical and business management duties as assigned. Assists Physician Practice Manager in all aspects of Physician Practices.

POSITION REQUIREMENTS

Formal Education/Training:
Bachelor's Degree preferred in Business, Healthcare Administration or related field; or equivalent experience.

Workplace Experience:
At least three years of experience in a physician practice. Billing/collections, front and back office procedures/policies experience preferred. Demonstrate leadership, managerial ability and good interpersonal skills.

Equipment and Skills Training:
Strong Computer Skills, Communication and Presentation Skills required. Demonstrated ability to self-direct, meet deadlines and support Physician Groups.

Physical Environment:
Physician and Clinical setting/environment.

Physical Effort:
Requires the ability to communicate proficiently; oral and written. Requires prolonged standing and working up to twelve hours if needed. Requires the ability to lift minimal amounts (20-25 lbs).

PERFORMANCE STANDARDS

1. Assists Physician Practice Manager with physician Billing and Collections and ensures accounts are handled promptly
2. Maintains administrative functions for department operations.
3. Facilitates staff development, assists with the orientation and training of new personnel, and participates in the development and instruction for annual competency, evaluations and educational programs for co-workers.
4. Acts as liaison to support clinical care, promote patient safety and ensure quality care through rounding on each practice, responding to assistance needed for relief of staff and assisting physicians as requested.
5. Maintains compliance of office equipment/medical equipment maintenance agreements.
6. Respond to patient complaints in a timely manner.
7. Assists in conducting Physician Practice meetings as needed for hospital updates, policy changes, etc.
8. Works as needed in other areas to cover vacation or absences.
9. Maintains accurate and appropriate payroll reporting and staff scheduling.
10. Improve performance with regard to patient/employee satisfaction scores.
11. Analyze and develop monthly patient revenue/production, quality assurance and provide feedback to staff.
12. Reports completely and accurately any incident that may warrant review by director/manager.
13. Assists Physician Practice Manager with business development of current and/or future physician practices.
14. Performs other duties as assigned by director/manager and independently seeks out job duties to further benefit patient services while meeting the bottom line.