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Job Description

Union Tank Car Company

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

CORP. MAINTENANCE SPECIALIST  (non-shop role)

UNION TANK CAR CO. / LEASING BUSINESS UNIT / CORP. HQ HYBRID ROLE

REQUIREMENT: HYBRID ROLE, CANDIDATE MUST LIVE IN EITHER CHICAGO OR OAKVILLE, ONTARIO TO ENABLE HYBRID SCHEDULE.

POSITION SUMMARY:

The Corp. Maintenance Specialist is responsible for the timely progression of cars through repair shops robust review and approval or rejection of repair estimates. In this position, you will assist the Maintenance Manager for a given shopping event ensuring all necessary documentation and support is provided to effectively repair UTC owned equipment. The Maintenance Specialist will also act as an auxiliary to the Sr. Fleet Operations Specialist supporting daily operations for two teams within the Fleet Repair department on a variety of assignments and special projects. Daily responsibilities may shift based on the demands of the teams. The Maintenance Specialist will act as a versatile resource assisting Shop Administration and Repair Authorization & Controls.

Primary Responsibilities:

• Reviews Billing Repair Cards for accuracy, compliance and consistency across shop network.
• Ensures repair charges are appropriate through prevention and detection controls.
• Ensures timely, complete, and accurate lessee billing for lessee-responsible repairs.
• Escalates repair vs. scrap determination for repair candidates based upon approved parameters.
• Drives timely movement of cars through shop and serves as primary point of contact for shops to obtain information necessary to complete car repair once the car has been received and inspected by the shop (e.g., questions regarding material or part substitution).
• Supports frequent reporting & analysis of common maintenance items and makes timely interventions, when necessary.
• Tracks data and presents trends to management.
• Assists the lessee rebill process for contract shops and acts as the liaison between internal Customer Service Representatives and the contract shop network.
• Assists the release process for shops and facilitates movement and project completion statuses to appropriate internal and external parties.
• Contributes to the modernization of processes through Fleet Repair Maintenance Portal (FRMS), Sharepoint, and RailcarRX.
• Drives timely movement of cars through the Repair network. Partner with shops to provide shop status updates.
• Research long dwell situations and identify strategic areas of improvement to mitigate repeat issues and costs.
• Participates in special projects, run economics, creates charts and presentations as assigned.

SKILLS / SPECIFICATIONS:

• Demonstrate clear and professional written/verbal communication skills.
• High degree of accuracy and attention to detail.
• High proficiency with Microsoft Office software (Word, Excel, PowerPoint, SharePoint).
• Ability to prioritize and perform multiple tasks with minimal supervision.
• Contributes to team effort by accomplishing related results as needed.
• Familiarity with industry quality and regulatory compliance requirements.
• Knowledge of railcar repair practices, AAR Rules, FRA Regulations, and railcar nomenclature.
• Understanding of billing, repair practices, procedures, and welding requirements.
• Familiarity with railcar design and components.
• Ability to travel up to 10% of the time.

EDUCATION / EXPERIENCE / QUALIFICATIONS:

• Bachelor’s degree or HS Diploma with enhanced work experience required.
• Minimum of 3 years relevant work experience within the railroad industry.
• Railcar Shop repair experience preferred.

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DISCLAIMER:

Please note the duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties, and activities may change at any time with or without notice.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.