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Job Description

HOME MEDICAL EQUIPMENT DELIVERY AND SERVICE TECNICIAN

MedServ - Palatine IL

Introduction

Join our compassionate, professional team as a Home Medical Equipment Delivery and Service Technician, where you will play a pivotal role in enhancing the quality of our patients' and customers lives. MedServ has been a chosen provider for over 30 years. In this position, you'll have the opportunity to directly impact the well-being of individuals by delivering, installing, and servicing a wide range of home medical equipment. If you are dedicated to providing exceptional service and support, have a knack for technical troubleshooting, and take pride in contributing to the safety and comfort of patients within their homes, we invite you to apply for this fulfilling role. This role has advancement opportunities into Service Tech management and/or RTS/ATP training.

Job Responsibilities

- Deliver and install home medical equipment to patients' residences or care facilities.

- Provide instruction and demonstration to patients, caregivers, and family members on the safe use and maintenance of the delivered equipment.

- Perform routine equipment maintenance checks and service repairs to ensure equipment is functioning properly.

- Pick up and clean/disinfect medical equipment after use and prepare it for future deliveries.

- Complete and maintain accurate delivery and service records, ensuring all documentation is up to date and compliant with company policies and regulatory requirements.

- Conduct in-home assessments to determine the appropriate equipment and modifications necessary to meet patient needs.

- Collaborate with healthcare professionals to ensure equipment is meeting patient requirements and to adjust care plans as needed.

- Manage inventory of medical equipment and supplies, including ordering, receiving, and restocking items as necessary.

- Adhere to health and safety policies and procedures to ensure the well-being of patients and the safe operation of equipment.

- Maintain a clean and safe work environment, including the service vehicle, by following proper handling and transportation protocols.

- Utilize company software and technology tools to track equipment status, delivery schedules, and service calls.

- Attend training sessions and participate in continuing education to stay

**WE WILL TRAIN THE RIGHT INDIVIDUAL TO A SUCCESSFUL CAREER IN MOBILITY EQUIPMENT SERVICE AND REPAIR INCLUDING VEHICLE LIFT & STAIRLIFT INSTALLATIONS AS WELL AS SCOOTERS AND POWER WHEELCHAIRS. GAINING CERTIFICATIONS AND A HIGHER WAGE WITH EVERY CATEGORY LEARNED AND MASTERED ****

Job Requirements

- Ability to work independently and manage time effectively

- Valid driver's license with a clean driving record

- High school diploma or equivalent - Trade School Education helpful

- Ability to lift and transport heavy equipment (up to 75 pounds)

- Previous experience in delivery, installation, and servicing of medical equipment preferred

- Basic knowledge of Tools, Electrical Multi Meters, and overall mechanical troubleshooting experience

- Excellent customer service and communication skills

- Ability to demonstrate and explain equipment features and operation to patients and caregivers

- Availability to work some Saturdays - Scheduled in advance

- Ability to navigate and complete paperwork and electronic documentation accurately

- Understanding of health and safety regulations

- Familiarity with geographic area and ability to read maps/GPS for efficient routing

- Background check and drug screening at Employers discretion

- Commitment to maintaining patient confidentiality (HIPAA compliance)

We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company. If you are a motivated and dedicated individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

Compensation details: 18-21 Hourly Wage

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