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Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in communications and marketing within the Learning & Talent Development division, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments in supporting the growth and career development of employees enterprise wide. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, creative writing, business knowledge, and problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full-Time, flexible internship based on school schedule.

***A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities

• Develop internal communications for enterprise or department events and campaigns designed to inform and/or drive action
• Create, write, and produce timely internal communications (e.g., emails, posters, infographics, blog posts, talking points, PowerPoints, etc.) to inform management and employees while ensuring consistent messaging and organizational vision
• Provide editorial content for Navy Federal's intranet site
• Maintain a uniform editorial style to support the Navy Federal brand and guiding principles
• Serve as business unit client consultant and liaison for internal communication projects
• Support the development of cohesive communication strategies for important company-wide and department initiatives to produce effective, timely deliverables
• Consult and collaborate with clients, leaders, and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose, and manage the preparation, design, production, and distribution of a wide variety of employee communications
• Proofread and edit content for standardization to ensure clarity and accuracy
• Counsel clients by recommending the most effective and efficient communication tactics and tools for messages that deliver accurate, timely, and high-quality products to audience segments
• Conduct research, compile information, and present recommendations that have limited to moderate impact
• Provide administrative support to the team and serve as a resource to others in the department

Qualifications

• Must be pursuing a degree from an accredited college/university
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Ability to provide exceptional customer service
• Ability to work independently and in a team environment
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective word processing and spreadsheet software skills
• Effective organizational, planning and time management skills
• Must be pursing degree from an accredited college/university

Desired:

• Communications/Marketing Major (preferably working on Master's)
• Strong writing skills
• Graphic skills (Canva experience is a plus)
• Strong organization skills
• Effective time management

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