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The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

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The Release of Information (ROI) unit is an integral part of the Health Information Management department. We provide customer service to all callers. We coordinate the release of patients' records in adherence to state and federal laws, as well as MSKCC standards. In this dynamic unit, we liaise with multiple departments in the MSKCC network to ensure that records are released accurately and in accordance to patients' wishes.

If you enjoy being an advocate for customer service, then apply now! We are seeking a Clinical Information Processor to join our team immediately!

You Will:

Analyze requests for release of medical information from patients, third party payers, physicians, attorneys and health related institutions.
• Prioritize and fulfills requests in accordance with legal and institutional requirements.
• Review the electronic medical record to determine the appropriate medical information required to fulfill the request.
• Provide information regarding MSK's policy on the release of medical information to patients, attorneys and third party administrators.

You Have:

• Customer service experience and the ability to handle critical interactions and maintain strict confidentiality.
• Ability to organize, prioritize, analyze, and resolve routine and problematic accounts within established timeframes.
• Overall knowledge of Electronic Medical Records (EMR).
• Must be flexible and willing to prioritize assignments when needed to meet departmental goals.
• Knowledge of medical terminology preferred.

#li-hybrid Monday - Friday 9:00am - 5:00pm 2-3 days a week after an onsite training period at 633 Third Avenue New York.

Pay Range $$22.52-$31.13

Please click to learn more about MSK's compensation philosophy.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.