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The Coordinator is responsible for ensuring that standards of care and policies related to admission are consistently followed and patient, family, and physician satisfaction is a priority. The Coordinator works closely with the Hospice team to ensure good communication, coordination of care, and successful admission of patients choosing Hospice Care. As an integral part of the Hospice team, this individual cooperates with other departments to assist with Ballad philosophy, to improve quality of Hospice service, and reduce costs. The Coordinator maintains harmonious interactions between departmental personnel and their customers, including patients, family members, visitors, physicians, clergy, other system team members, and the general public. The Coordinator takes every opportunity to promote Hospice and educate the community about Hospice care.