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Technical Support Engineer

PRIDENOW | Orlando, FL, US

Job Type: Full TimeSalary Range:$52,000 – $78,000 Salary range estimated by Zippia

Posted 2 hours ago


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Description

*Position: Technical Support Engineer*

*Location: Orlando, Florida (Hybrid Schedule)*

*Pay Rate: $30-$35/HR DOE*

*Contract: 12 Months (Extension Likely)*

*Required Skills*
* Strong personal commitment to quality and customer service
* Experience with relational databases (e.g. MySQL, Oracle)
* Java experience- ability to read and understand object-oriented design principles and memory management
* Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl-plus
* Advanced Unix/Linux experience
* Ability to analyze java heap dumps as well as thread dumps
* Working knowledge of the components in a web applications stack.
* Experience diagnosing performance degradation (e.g. explain plans, database tuning)
* Strong teammate with high level of commitment and excellent communication skills

*Desired Skills *(The following additional skills are preferred but not required)
* Understanding of Web Services, JDBC, ODBC
* Understanding of TCP/IP and Networking knowledge
* Experience with Splunk
* Understanding of remote administration via SSH, SNMP, WMI, Powershell
* A fundamental understanding of ITSM, ITIL, and/or CMDB

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Types: Full-time, Contract

Pay: $30.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Compensation package:
* Hourly pay
Experience level:
* 2 years
* 3 years
* 4 years
* 5 years
Schedule:
* Day shift
* Monday to Friday



Experience:
* Customer service: 1 year (Preferred)

Ability to Commute:
* Orlando, FL (Preferred)

Ability to Relocate:
* Orlando, FL: Relocate before starting work (Required)


Work Location: In person%145154% %%techhelp%%
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