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Broker Compensation Representative.

Unum Group | Portland, ME, US, 04122

Posted 5 hours ago


This job is no longer available.

Description

This is commonly the second level of a four-level career path. This advanced front-line service professional role is accountable for service execution and customer relationship management. This is the point of contact for broker commissions and regulatory and compliance inquiries, which directly influence broker relations with the Company. Resolution of complex inquiries will require advanced critical thinking skills and expansive knowledge across all products, services, and platforms. This role will provide highly responsive service to brokers and field/home office partners to achieve common goals/objectives including enriching broker relationships and servicing new and existing business. Services provided will cover any broker inquiry type for every line of Unum business (contracting through payment of commissions). Communication will be facilitated through different mediums (telephone, email, written correspondence). The incumbent will retain ownership of coordinating communication back to the customer or broker.