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Associate Client Support Representative - JR1027532 Broadridge Job Description
- Call Handling
- Inbound calls – High call volume (50-100 calls per day)
- Outbound calls – Product support and customer education
- Log call notes in CRM and JIRA
- Customer Relationship Management
- Maintain client relationships focused on customer happiness and retention
- Educate clients on product and program improvements
- Maintain and track communication with clients
- Facilitate information flow to all relevant parties
- Flexibility in work schedule is a necessity
- Complete additional projects as assigned
- Customer Education
- Ongoing product support
- Editor/tool knowledge base and support
- Guide customers through Corporate Client Intranets, policies and procedures
- Troubleshooting/Case Management
- Research previous and current account activity to resolve issues or answer questions
- Enter issues for Development to further investigate
- Close case and follow up with customer on resolution
Duluth, MN, US, 55806Posted an hour ago Sr Account Manager Electron Microscopy Software. Thermo Fisher Scientific Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access, and a global footprint. Our broad customer base, from research, and clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued, and rewarded for your performance. Join our Sales team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges. Minneapolis, MN, US, 55400Posted an hour ago Relationship Banker (SAFE) Rochester MN. Wells Fargo The following job profile is intended to provide a general sense of what Relationship Bankers do; however, the day-to-day duties and responsibilities will differ from branch to branch and even banker to banker depending on several variables, including (but not limited to) years of experience, complement of customers serviced, banking services and options of various customers, and customer needs. Rochester, MN, US, 55905Posted an hour ago Full-Time Loss Prevention Supervisor. Kohl's Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team of executives and leaders of a store? ACCOUNTABILITIES DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS Identifies theft trends within assigned location Develops and implements theft prevention strategies to reduce exposure Develops and implements store awareness programs addressing theft, safety, inventory and shortage control Oversees the stores Electronic Article Surveillance (EAS) and product protection programs Conducts internal investigations in compliance with Kohl's guidelines Conducts surveillance and apprehension in compliance with Kohl's guidelines. Conducts operational audits to ensure best practice compliance ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS Assesses operational and shortage control procedures Communicates assessment results to store management Conducts inspections to ensure store is in compliance with Kohl's policies and procedures Works to create a culture of honesty and impression of control in the store DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES Supervises Loss Prevention Officers and Loss Prevention Service Specialists Maintains customer service awareness Communicates new and updated policies Recruits and trains new LP Associates Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals QUALIFICATIONS REQUIRED Strong interpersonal communications skills PREFERRED Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement Knowledge of surveillance and apprehension techniques Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs Pay Starts At: $18.10 Duluth, MN, US, 55806Posted an hour ago Sales Engineer - Cloud. Arrow Electronics Arrow is seeking a Sales Engineer - Cloud - to provide technical direction and business guidance to our channel partner community in North America. As a Sales Engineer, you will be accountable for partner enablement goals by driving innovative technical programs and overseeing day-to-day technical account-level activities. You will be responsible for evangelizing, positioning, and architecting solutions for channel partners within your assigned region or technology focus. The successful candidate will have deep knowledge in Cloud technologies and knowledge across the modern data center and adjacent solutions. MN, USPosted an hour ago Account Manager- Embedded Systems - REMOTE. Ansys The Account Manager is responsible for directing and supporting collaborative sales efforts to grow one or more assigned product lines. The successful Account Manager will ensure the profitability and continued growth of a specific set of products for the organization. As an expert in the assigned product line, the Account Manager is responsible for achieving a direct sales quota in that product line, as well as supporting overall product-line success, all within an overlay structure. Bloomington, MN, USPosted an hour ago Administrative Assistant. Equity Lifestyle Properties ELS is hiring for the position of Administrative Assistant in Lake Elmo, Minnesota. What you'll do: The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants. Your j ob will i nclude : Coordinate preparation of paperwork. Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America's work order system. Manage the reception area to ensure effective internal and external telephone and mail communications. Work closely with management to develop an integral team that effectively represents the company's quality and professionalism. Act as a liaison between customers and management regarding property-related issues. Prepare customer correspondence as required. Attend and participate in training sessions as requested. Maintain office files with current and accurate information. Perform weekly office inspections. Assist Property Manager with special projects and perform other duties as assigned. Being bilingual is a plus Experience & s kills you n eed : Bachelor's degree, or the equivalent combination of education and experience. 2+ years of experience in office management. Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.) Excellent written and verbal communications skills. Strong organizational skills and the ability to manage multiple projects simultaneously. Basic computer literacy; proficiency with Microsoft Office Suite preferred. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Lake Elmo, MN, US, 55042Posted an hour ago Part-Time Store Cashier/Stocker. Aldi ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. Blaine, MN, US, 55014Posted 2 hours ago Travel Nurse RN - ICU - Intensive Care Unit - $2210 per week. Totalmed Staffing TotalMed is a Top Ten, travel nursing and healthcare staffing agency with the mission of igniting purpose in healthcare. The organization staffs nurses, therapists, pharmacists, and other clinicians of all specialties in all 50 states. They offer local and travel jobs and match caregivers with the right organization to assist both facilities and patients. As an organization, they focus on putting highly-skilled staff into facilities to ensure adequate staffing for a better patient experience. Bemidji, MN, US, 56601Posted 2 hours ago Full-Time Store Associate. Aldi As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Medina, MN, US, 55340Posted 2 hours ago Associate Client Support Representative - JR1027532 Broadridge |
Duluth, MN, US, 55806 Salary Range: $45,000 – $57,000 Salary range estimated by Zippia Apply Now Description
Job Description
- Call Handling
- Inbound calls – High call volume (50-100 calls per day)
- Outbound calls – Product support and customer education
- Log call notes in CRM and JIRA
- Customer Relationship Management
- Maintain client relationships focused on customer happiness and retention
- Educate clients on product and program improvements
- Maintain and track communication with clients
- Facilitate information flow to all relevant parties
- Flexibility in work schedule is a necessity
- Complete additional projects as assigned
- Customer Education
- Ongoing product support
- Editor/tool knowledge base and support
- Guide customers through Corporate Client Intranets, policies and procedures
- Troubleshooting/Case Management
- Research previous and current account activity to resolve issues or answer questions
- Enter issues for Development to further investigate
- Close case and follow up with customer on resolution
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