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HOT NEW JOB! Collections Advisor - FinTech Company - Excellent Benefits,Training & Development FinTech People A well established and very successful financial services company is seeking Collections Advisors to join their high performing customer operations team. You will be given full support and tools to carry out your role to a very high standard to ensure the optimisation of recovery strategies and supporting customers in financial difficulty. This is a fantastic opportunity to join the world of digital banking and be part of a business that genuinely care about, progress and value their staff.
Hours: Monday to Friday - 5 days per week - 7.5 Hour shifts between 8am - 8pm
Hybrid role: Working 2 days in the office per week following office based training
Salary: £25,000 - £28,000 plus excellent benefits
Duties will include:
Provision of the highest level of customer service via live chat, email and phone. Ensure customers are engaged with the most appropriate and manageable debt resolution agreements. Identify and carefully manage relationships with vulnerable customers. Show empathy, kindness and understanding when dealing with customers experiencing financial difficulty. Work with colleagues across the business to ensure the best customer experience. Suggest and support process improvements to increase efficiency across customer operations Be an ambassador for the business and be genuinely interested in helping people improve their financial health. Take a proactive approach to assisting with business wide projects and initiatives.
Essential experience:
Experience working in a collections role in a FCA regulated organisation or a customer operations role in a financial services organisation. Understanding of TCF guidelines Ability to identify vulnerable customers and carefully manage relationships with people in sensitive situations Excellent multitasking, communication and IT skills Drive to work an integral part of a growing team supporting a scaling business
Job offers subject to clear background / credit checks.
Cardiff, Cardiff, GBPosted 30 minutes ago Product Designer. Once For All We are seeking a creative and experienced Product Designer to join our dynamic team. In this role, you will be pivotal in defining and designing intuitive, engaging, and impactful user experiences across our platform. Your designs will significantly drive our product's success, affecting how our users interact with our services daily. United Kingdom, United Kingdom, GBPosted 30 minutes ago Document Specialist. Pentasia A leading Technology business is looking to expand the team as they are looking for a Document Specialist I. You would be responsible for reviewing Engineering test files for regulatory compliance and conducting related research. Bangor, Gwynedd, GBPosted 30 minutes ago Are you a supply teacher looking for work over the summer? Just Childcare Are you a Supply Teacher looking for something to do over the summer? Do you have a passion for Early Years education? Dive into an exciting summer adventure with Partou UK as a Summer Nursery Practitioner! UK, UK, UKPosted 30 minutes ago Site Manager - Groundworks. Work Matters Limited Having worked in partnership with a variety of clients across an array of industries for almost a decade, they have specialist experience across Speculative housing, Social housing, Health and Social care, Education, Law and Order, Retail, Infrastructure and Energy. With a strong focus on collaboration, Applebridge’s approach is to engage early, offering pre-construction assistance, design advice, risk assessment, programme rationalisation and value engineering. United Kingdom, United Kingdom, GBPosted 30 minutes ago Sales consultant. The Youth Group A Sales Consultant's primary role is to act as an intermediary between their company and customers. They are responsible for promoting and selling products or services while providing expert advice to customers based on their needs and preferences. Here’s a typical job description for a Sales Consultant: UK, UK, UKPosted 30 minutes ago Product Owner. DataCareers As a Product Owner at Civica, you will be instrumental in delivering market leading solutions across the Education sector, enabling Schools, Trusts, Further Education and Higher Education providers to deliver the best student and staff outcomes. United Kingdom, United Kingdom, GBPosted 30 minutes ago Learning and Development Consultant. NIIT You will partner with the business to define the learning needs, scope the content, delivery method and impact metrics to measure the best outcome for the business. You will work with a network of internal and external partners to build the learning interventions and deliver them at scale in the business. These interventions could be related to different areas of expertise and delivered in different ways (eg social learning, virtual, online, face-to-face). You will work to maintain the skills infrastructure to support self-service learning and skills insights for the function. United Kingdom, United Kingdom, GBPosted 30 minutes ago Field Service Engineer. Finning International Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: Weston-Super-Mare, Avon, GB, BS24Posted 4 hours ago Maintenance Engineer. Finning International Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: Axbridge, Somerset, GB, BS26Posted 4 hours ago HOT NEW JOB! Collections Advisor - FinTech Company - Excellent Benefits,Training & Development FinTech People |
Cardiff, Cardiff, GB Apply Now Description
A well established and very successful financial services company is seeking Collections Advisors to join their high performing customer operations team. You will be given full support and tools to carry out your role to a very high standard to ensure the optimisation of recovery strategies and supporting customers in financial difficulty. This is a fantastic opportunity to join the world of digital banking and be part of a business that genuinely care about, progress and value their staff.
Hours: Monday to Friday - 5 days per week - 7.5 Hour shifts between 8am - 8pm
Hybrid role: Working 2 days in the office per week following office based training
Salary: £25,000 - £28,000 plus excellent benefits
Duties will include:
Provision of the highest level of customer service via live chat, email and phone. Ensure customers are engaged with the most appropriate and manageable debt resolution agreements. Identify and carefully manage relationships with vulnerable customers. Show empathy, kindness and understanding when dealing with customers experiencing financial difficulty. Work with colleagues across the business to ensure the best customer experience. Suggest and support process improvements to increase efficiency across customer operations Be an ambassador for the business and be genuinely interested in helping people improve their financial health. Take a proactive approach to assisting with business wide projects and initiatives.
Essential experience:
Experience working in a collections role in a FCA regulated organisation or a customer operations role in a financial services organisation. Understanding of TCF guidelines Ability to identify vulnerable customers and carefully manage relationships with people in sensitive situations Excellent multitasking, communication and IT skills Drive to work an integral part of a growing team supporting a scaling business
Job offers subject to clear background / credit checks.
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