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Credit & Collections Analyst

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy and is named Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states and is a certified Great Place to Work. For more information about the company and product line visit:

Position Summary:
Responsible for the collections of past due accounts and the assessment of risk.

Job Description:
*Monitors accounts receivable aging reports for key accounts and is responsible for timely collections of assigned accounts, reducing past due, bad-debt exposure, and other quantitative targets.

*Participate with manager/supervisor to review and assess account progress to ensure collectability and prompt resolution on credit and collections issues that may arise.
*Performs day-to-day activities in a fast-paced environment by processing internal and external account requests.
*Contacts customers via phone and email to obtain payment commitments, remittances, and documentation as required.
*Perform customer account reconciliations for clearing customer payments and provide the information to the cash application team to process.
*Interface and establish strong working relationships with our customers, sales, operations, and other departments to resolve billing, credit and collection issues, i.e., initiate credit memos for shortages, pricing, discounts, freight, and policy matters.
*Process new customer credit applications, research customer financials, and organizational and payment history utilizing credit reference letters and credit reports as per policy; and prepare proposals for management review.
*Prepare proposals for third-party agency placement and/or write-off to bad debt.
*Review and analyze the daily holds report for releases.
*Maintain current bank, trade, and financial information on a customer base.
*Cross-train in other departmental responsibilities and perform other duties/projects as assigned or as required by the position.
*And other duties as assigned.

Education and/or Experience:
*Bachelor's degree and 5+ years of relevant experience required with business to business/manufacturing collections and financial analysis experience.
*A professional candidate with strong collections background with a customer service, retention and strong negotiation skills.
*Excellent written, verbal communication, and analytical skills.
*Proficiency with Microsoft Office applications is essential, specifically Word, Outlook, Excel (VLOOKUP and Pivot tables), and Oracle/ERP Systems.
*Knowledge of accounting principles.
*Perform well independently and in a team-oriented environment.
*Excellent multitasking skills.

Working Conditions:
*Able to lift up to twenty-five pounds.
*Must wear Personal Protective Equipment (PPE) which is required in designated areas.

SIG SAUER, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.