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Overnight Customer Experience Representative - O'Hare Airport Enterprise Mobility Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Overnight Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays $20 / hour with an opportunity to earn monthly performance bonuses up to $2,000 / month. This is a union environment, the schedule for this position requires open availability which includes evenings, weekends, and holidays. This position is located at (O'Hare International Airport) O'Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666. We offer:
Paid time off Employee rental car discounts Retirement savings plan including 401k Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule:Sunday: 10:30PM - 7:00AM Monday: 10:30PM - 7:00AM Tuesday: Off Wednesday: Off Thursday: 10:30PM - 7:00AM Friday: 10:30PM - 7:00AM Saturday: 10:30PM - 7:00AM Responsibilities We are hiring now for immediate openings. Responsibilities include:Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/VeteransQualifications Must be at least 18 years of age. Must have 1 year of work experience ( in the prior 3 years) with customer service responsibilities. Must have worked 6 months or more at most recent employer Minimum of basic level experience and understanding of a PC and Microsoft Office Products required. Must have a valid driver's license with no more than 1 moving violation in the past 3 years. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Highschool diploma or G.E.D. required Must live within 30 minutes of O'Hare Airport. Chicago, IL, US, 60290Posted 2 hours ago Engineer, Supplier Quality III. Thermo Fisher Scientific As a Supplier Quality Engineer III, you will support the organization across the Biological and Chemical commodity ensuring compliance, reduction of cost of poor quality, identifying and driving cost reductions, focusing on supplier continuous improvements, and reducing risk in our supply chain. Will also support team to solve raw material issues while working to grow the supply base capabilities. Will work closely with a multi-functional team to quickly mitigate and deploy decisive actions. Will manage Supplier Quality processes in compliance with ISO 9001/13485, FDA, GMP and other external requirements. The Staff Supplier Quality Engineer may lead or represent strategic projects or initiatives as necessary. Chicago, IL, US, 60290Posted 2 hours ago Business Development Executive, Midwest Region. Avanade As a Business Development Executive (BDE) at Avanade, you will play a pivotal role in expanding our market presence by helping new and existing clients solve their most complex business issues. Your expertise, dedication, and client-centric approach will be instrumental in establishing long-term partnerships and driving success in a rapidly evolving business landscape. This role is heavily focused on origination/hunting and applicants should have a proven track record of generating organic revenue growth through prospecting tools and techniques.Together we do what matters. Chicago, IL, US, 60290Posted 2 hours ago Warehouse Worker II. Thermo Fisher Scientific This isn't your ordinary warehouse job nor ordinary company. As a warehouse colleague, you will help deliver various types of products from life-saving personal protective equipment to microscopes for high school biology classrooms. You will be on the front lines of helping science make the world healthier, cleaner, and safer. We value hard work and dependability and in return, you'll be rewarded with great pay, great benefits, and the satisfaction that you are making a difference in the world. Hanover Park, IL, US, 60133Posted 2 hours ago Shift Lead. Banfield Pet Hospital SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart. ESSENTIAL RESPONSIBILITIES AND TASKS The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): • Live and exemplify the Five Principles of Mars, Inc. within self and team. • Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: • Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts. • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. • Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients. • Obtain relevant information and history from clients and maintain proper and complete medical charts. • Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Position Description Shift Lead - Job Description.docx 2 of 4 Last Revised: 8/19/2013 JP • Assist with surgery as applicable. • Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Conduct administrative functions as necessary. Leadership Responsibilities (approximately 20% of time): • Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. • Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis. • May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity. • Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. • Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. • Foster an environment that engages associates, where associates do their best and feel good about being a member of the team. • Provide effective communication between associates, clients, hospital leadership and Central Team Support. • Ensure all hospital associates adhere to Banfield dress and grooming guidelines. • Ensure all hospitalized pets are prepped and all equipment is ready for surgery. • Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day. • Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. • Assist Practice Manager in identifying potential "bottlenecks" and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. • Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. • Train and mentor new paraprofessional associates. • Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. • Address broken equipment issues and assist in inventory management. • Other job duties as assigned. Madison, WI, US, 53774Posted 2 hours ago Project Manager - Labs. Thermo Fisher Scientific At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future. Middleton, WI, US, 53562Posted 2 hours ago Branch Manager I. Advia Credit Union The most essential function of this position is to assist the credit union members in experiencing the advantage. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core. Branch Managers are responsible for leading the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees prompt and professional execution of a full range of services to members and prospective members through training, development and supervision of branch team members. Niles, IL, US, 60714Posted 2 hours ago Seasonal Warehouse Associate (Ottawa, IL) Kohl's Provide high-quality internal and external customer service, including communicating with vendors, associates and locations to resolve disputes and review compliance To promote a safe work environment, follow all company, state, local and OSHA safety rules, policies and regulations; promptly report any potential violations to the appropriate supervisor or manager Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity Maintain regular and acceptable attendance as set by the company and comply with dress code requirements Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs What Skills You Have Required Ability to learn and apply policies, procedures, standards and guidelines, and receive, understand and proactively respond to direction Effective collaboration and teamwork skills Adept multi-tasking abilities Ability to satisfactorily complete company training programs and cross-train in at least 2 departments La Salle, IL, US, 61301Posted 2 hours ago Strategy and Business Analytics Experienced Consultant, TTS, Data. West Monroe West Monroe is looking for a Strategy and Business Analytics Experienced Consultant to join our Technology & Experienced practice with Transaction Services–Data Engineering & Analytics discipline and deliver on technology M&A due diligence projects. The Strategy and Business Analytics Experienced Consultant will work along Transaction Services advisors/architects (Data Engineering and Analytics, Cloud, Cyber, Software Engineering, infrastructure) and executive client stakeholders to support assessment solutions and tech advisory across a variety of industries, including Private Equity, High-Tech & Software, Healthcare, and Financial Services. As a technology agnostic firm, they will also have the chance to continuously expand their skillset while working with cutting edge tools, platforms, and frameworks. This is an exciting opportunity to work within our newly formalized (but long existing) technology M&A offering, working on strategic enterprise projects, advanced analytics due diligences, post-merger integrations, and carve-out advisory engagements. Chicago, IL, US, 60290Posted 2 hours ago Sr. IT Business Analyst, ERP Financial Systems. CCC Intelligent Solutions The individual in this position works as a liaison among stakeholders to elicit, analyze, communicate, prioritize, clarify, validate, and document requirements for changes to business processes and systems in support of project/program objectives and scope. The Business Analyst works independently with little to no guidance and is naturally inquisitive and adept in communication, elicitation, facilitation, and modeling techniques within the order to cash and/or record to report space. Chicago, IL, US, 60290Posted 2 hours ago Description
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Overnight Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays $20 / hour with an opportunity to earn monthly performance bonuses up to $2,000 / month. This is a union environment, the schedule for this position requires open availability which includes evenings, weekends, and holidays. This position is located at (O'Hare International Airport) O'Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666. We offer:
Paid time off Employee rental car discounts Retirement savings plan including 401k Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule:
Sunday: 10:30PM - 7:00AM Monday: 10:30PM - 7:00AM Tuesday: Off Wednesday: Off Thursday: 10:30PM - 7:00AM Friday: 10:30PM - 7:00AM Saturday: 10:30PM - 7:00AM Responsibilities We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans
Qualifications Must be at least 18 years of age. Must have 1 year of work experience ( in the prior 3 years) with customer service responsibilities. Must have worked 6 months or more at most recent employer Minimum of basic level experience and understanding of a PC and Microsoft Office Products required. Must have a valid driver's license with no more than 1 moving violation in the past 3 years. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Highschool diploma or G.E.D. required Must live within 30 minutes of O'Hare Airport. View more..