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Description
Great benefits. Competitive pay. We know these are some of the things people look for in a job.
But if you're the kind of person who also cares about making an impact and serving our nation's wounded warriors and their families, then you're exactly the kind of person we're looking for. When you join Wounded Warrior Project, you're committing to making a difference. We make a commitment to you too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:
A flexible hybrid work schedule (3 days in office, 2 days' work from home)
Full medical, dental and vision coverage for both teammates AND family members
Competitive pay and performance incentives
A fun, mission focused and collaborative team environment
A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.
The Wounded Warrior Project (WWP) Donor Experience team is charged with owning the donor experience. The team works directly with donors on service needs, stewardship, and gratitude to ensure a positive working relationship between the donor and WWP. We offer consultative services to all Resource Development teams by writing thank you notes, and other duties as needed to engage with donors on a daily basis.The Donor Experience Intern contributes to the overall success of WWP and the Resource Development team by working in tandem with various teams to collect data for targeted mailing initiatives, fostering meaningful donor engagement. Responsibilities include tracking donor recognition opportunities and preparing and mailing donor letters, as needed.
Note: This internship is unpaid and is designed to offer educational training similar to that of an academic setting. The duration of the internship will not surpass 16 weeks.
APPLICANT ALERT: This is a paid internship opportunity for qualified applicants, and requires in-person attendance, three days each week, at our Jacksonville, Florida location. This is not a virtual position.
DUTIES & RESPONSIBILITIES
Receive and respond in a timely manner to all donor requests via phone, email, and mail.
Import data accurately into the donor database.
Track and follow up on donor recognition opportunities.
Develop and maintain a working understanding of the Resource Development team's responsibilities and Wounded Warrior Project's mission and purpose.
Work in partnership with teams to gather data to identify donors for mailing opportunities.
Create and mail donor letters, as needed.
Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Ability to respond to changing priorities and deadlines in a fast-paced, working environment.
Effective organizational and time management skills.
Ability to handle confidential information with discretion and tact.
High energy level. Self- starter; willing to take initiative.
Proficiency with Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
Mission-driven, guided by core values, and a pleasure to work with.
EXPERIENCE
Requirements
One year of customer service experience.
One year of experience using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
Preferences
None.
EDUCATION
Requirements
HS Diploma or equivalent.
Currently enrolled in an accredited college.
Preferences
None.
CERTIFICATIONS & LICENSURE
Requirements
None.
Preferences
None.
WORK ENVIRONMENT/PHYSICAL DEMANDS
General office environment; temperature controlled.
Sitting for extended periods.
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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
