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Medical Administrator

Walden Security | Chattanooga, TN, US

Salary Range:$25,000 – $31,000 Salary range estimated by Zippia

Posted 4 hours ago


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Description

Medical Support Administrator, FSD

Summary: Serves as the Medical Support Administrator. Primarily responsible for the administration of medical support requirements for the contracts associated with the Federal Services Division.

Essential Duties and Responsibilities:

Include the following; however other duties may be assigned by the Senior Medical Support Administrator.

· Reviews all invoices for appropriate documentation and approval prior to processing.

· Monitors vendor statements.

· Corresponds with vendors, responds to inquiries, and resolves invoice discrepancies.

· Imports and uploads files; creates new import files for Excel as needed.

· Assist in the implementation and evaluation of all medical support activities, programs and initiatives and credentialing of medical facilities of the Federal Services Division.

· Become familiar with and remain up to date on all aspects and requirements related to medical and physical readiness mandates contained in the statements of work and/or performance work statements associated with our contracts.

· Display the ability to follow regulatory protocols within a strict time-sensitive and fast paced work environment.

· Display the ability to review and process medical information using strict guidelines and procedures while maintain the highest level of confidentiality.

· Display the ability to interact with medical professionals, representatives of government agencies, and employees with confidence and clarity.

· Compile, maintain and report on the weekly, monthly, quarterly and annual program metrics and statistics as assigned.

· Establish effective and routine communication paths with the program management teams as well as other company teams and staff members.

· Assist and fully support other FSD staff members in an effort to increase the effectiveness and efficiency of our support services to the field.

· Become a forward thinker, plan and forecast requirements and events in an effort to focus and streamline our medical support efforts.

· Provide excellent customer service in the conduct of your routine duties while interfacing with employees, other staff sections, our clients, and external agencies.

Supervisory Responsibilities:
No supervisory duties are associated with this position.

Competency:
To perform the job successfully, an individual should demonstrate the following competencies:

- Analytical - Collects and researches data; Uses intuition and experience to complement data;Designs work flows and procedures;
- Design - Generates creative solutions; Translates concepts and information into images; Usesfeedback to modify designs; Applies design principles; Demonstrates attention to detail;
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzesinformation skillfully; Develops alternative solutions; Works well in group problem solving situations;Uses reason even when dealing with emotional topics;
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and developmentopportunities; Strives to continuously build knowledge and skills; Shares expertise with others; ? Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments;
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality;
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed;
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results;
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness;
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment;
- Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values;
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity;
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions;
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals;
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans;
- Quantity - Meets productivity standards; Completes work in timely manner;
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions;
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events;
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed;
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

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