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Entry Level Application Support Specialist

InternU | Oaks, PA, US

Job Type: Full Time

Posted 2 hours ago


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Description

** RECENT COLLEGE GRADUATES

The successful candidate will be working as a technical support specialist primarily responsible for the production and development systems support of a suite of trading and portfolio management applications.
Secondary responsibilities include, but are not limited to, support of other financial based applications hosted for several business units within our company. This highly critical and visible role includes constant interaction with many technical and business based teams.

Tasks include major version upgrades, client implementations and conversions, break/fix and Disaster Recovery testing as well as providing for detailed technical support through research, analysis and resolution of issues.

Major Accountabilities:

• Analyze, coordinate, and implement technology systems based on business requirements
• Become proficient with core applications and/or database systems
• Provide oral and written technical problem root cause analysis, resolution and application support
• Serve the role as owner of Release and Implementation projects and tasks
• Participate on cross-functional teams to support business strategies as they change

Knowledge/Experience:

• Knowledge of ITIL processes (incident and change management)
• Thorough knowledge of data processing concepts and financial industry/banking operations practices
• Thorough knowledge of relevant operating systems, languages, and environments (listed below)
• Working with vendor resources and coordinate releases in a fast paced environment

Technical Skills (required):

• Hands on experience and knowledge of recent versions of Microsoft Windows Server / Desktop environments and related components
• Hands on experience and knowledge of recent versions of Microsoft SQL Server technologies including SQL SSRS and SSIS Packages
• Experience/Knowledge with Web Servers, Citrix solutions, Windows RDP and RTM technologies (IBM WebSphere)
• Knowledge and experience with Perl, VB, PowerShell and other related programing languages
• Knowledge and experience with VMWare, SANs, Networking and backup/restore technologies
• Experience with automation/scheduling tools/processes
• On-call duty (rotation), flexible working all hours including weekends

Personal Skills (required):

• Excellent oral and written communication skills are a critical requirement
• Self-motivated with an ability to work well within multiple teams
• Goal oriented with an ability to complete tasks on time and within budget
• Ability to manage time and prioritize work depending on changing factors of projects and daily tasks%584643% %%techsoftware%%
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