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Program Readiness Coordinator Universal Technical Institute
Program Readiness Coordinator
Job Locations
US-CA-Rancho Cucamonga
ID
2024-5641
Type
Regular
Overview
The Program Readiness Coordinator (PRC) partners with the Admissions Representative and Financial Aid Advisor to ensure students complete all necessary steps to successfully start school. The PRC guides, creates awareness, encourages engagement, and fosters student excitement prior to program start while providing support and ensuring key deadlines are met by enrolled students. Throughout the process the PRC delivers Service Excellence by providing clear and accurate information, and keeping the student focused on starting their education at UTI/MMI/MIAT. As they partner with other departments, the PRC must be customer focused, enjoy working collaboratively in a fast-paced environment, and be detail oriented with strong follow-up skills.
A successful candidate will have strong relationship building capabilities in person as well as over the phone and communicate in a friendly and compassionate manner to ensure the best possible student experience.
Bilingual in Spanish highly preferred!
Responsibilities
Provide the best possible experience for future students at every interaction by personalizing calls, summarize the call topic, resolve open issues, review overall status and recap next steps; document communication with students; initiating changes in student statuses requested by students; coordinating and participating in the Registration/Orientation process; and communicate with Representative as appropriate while using soft skills to listen, empathize, inform, be conversational, build enthusiasm and create urgency. Improves show rates by contacting future students to ensure each student has completed all the necessary steps (educating students on expectations and process itself) to start school prior to the student's start date; keeping students focus on starting school; setting timely follow-up dates to keep in touch with and track students; identifying and overcoming future student objections. Work collaboratively leveraging Admissions Representative or other department employees to identify challenges, address issues, and create solutions to possible setbacks that may affect students' start. Work closely with Financial Aid, Admissions, and students to fully understand each student's situation and indicators to determine the student's likelihood of starting school and to develop an accurate projection of the upcoming starts and maintain the goals for the number of unconfirmed students through use of established contact strategy. Maintains student information accurately in multiple systems of record. Other duties as assigned.
Qualifications
Education / Experience
High School diploma Minimum of 3 years customer service experience
Skills
Demonstrated high level of attention to detail and accuracy. Demonstrated effective strong communication skills, both written and verbal. Ability to work independently and can collaborate within a fast-paced environment. High proficiency with MS Office (Word, Excel, Power Point, customer databases and Teams) strongly preferred. Strong analytical, decision-making, and interpersonal skills with a people-first/learning approach. Proven ability to set priorities and deadlines and ensure projects are completed. Willing to take ownership of, and identify, analyze and quickly resolve, complex issues. Spanish speaking highly preferred
Abilities
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday. Must be able stoop, kneel, crouch, or crawl 5% or less of the workday. Must be able to talk, see, hear, concentrate, think, and reason for most or all of the workday. Must be able to sit for prolonged periods of time throughout the workday. Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
Work Environment
Work is performed indoors in a climate-controlled environment. Must be willing to work on-site up to 100% of the time. This position is designated as On-site. Pay and Benefits
Salary range $22.93 - $27/hr depending on experience Medical, dental, vision Company paid LTD & STD 401K with Company match
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#SUP22
Rancho Cucamonga, CA, US, 91730Posted 3 hours ago Security Application Engineer. RingCentral, Inc We are looking for a Security Application Engineer with a strong understanding of web and mobile application vulnerabilities, how they can be detected, exploited and remediated. Responsibilities: Consult developers on questions related to reports of security scanners*, which includes: explain why an issue should be considered as a vulnerability explain circumstances under which an issue might be exploitable provide suggestions on how an issue can be remediated Review and validate issues marked as potential false positives by developers; request additional clarifications where required. Review and improve security scanners configurations: review scanning rules in presets, make sure that important rules are enabled and irrelevant rules are disabled make sure security scanners do not miss production code/applications, as well as do not scan testing-only code/applications where possible and required, adjust scanning rules to improve their accuracy collaborate with legal to make sure that license violation rules for open source software are configured correctly Maintain access to security scanners. Report breached security defects SLA. Support risk exceptions process for the following cases: violations of security defects SLA deviations from security policies/standards (for example, releasing with a higher vulnerability level than defined as satisfactory) Triage reports from the bug bounty platform, address them to responsible engineering teams Triage reports from the external attack surface management platform, address them to responsible engineering teams Maintain security scanners deployed in production environment, which includes: deploy new versions patch security vulnerabilities make sure security hardening benchmarks are met (such as CIS or STIG) make sure other requirements for production deployment are met (logging, monitoring, backups, etc.) * - security scanners include, but are not limited to static application security testing (SAST), dynamic application security testing (DAST) and software composition analysis (SCA) Qualifications: Technical experience in product architecture, design, implementation Expertise with product security design, review, implementation including threat modeling and risk assessment implications U.S citizenship required Extensive experience with web and mobile application testing- SAST/DAST, penetration testing Secure design and implementation capabilities Experience with open-source software including lifecycle management, vulnerability management tools Excellent communication skills, both verbal and written; ability to condense complicated scenarios into simple, risk-based assessments, appropriately targeted for colleagues and upper management Outstanding organizational and time management skills, desire to work within a highly collaborative team Nice-To-Have: Any WebRTC, Video and audio streaming Video codecs B.S. or equivalent in CS or EE What we offer: RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits 401K match and ESPP Flexible PTO Wellness programs including1:1 wellness coaching through TaskHuman and meditation guidance through Headspace Paid parental leave and new parent gift boxes Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Rocket Lawyer services that provide legal advice, document creation and estate planning Employee bonus referral program RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral: RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. If you are hired in Colorado, the compensation range for this position is between $120,000 and $150,000. If you are hired in Belmont, the compensation range for this position is between $140,000 and $170,000. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. Belmont, CA, US, 94002Posted 3 hours ago Software Development Manager. Enlyte DBA Mitchell International We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $96,871 - $140,000 annually and will be based on a number ofadditional factors, including skills, experience, and education
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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#LI-FP1 San Diego, CA, US, 92189Posted 3 hours ago Phlebotomist I. Quest Diagnostics Incorporated Phlebotomist I - Fresno, CA - Monday to Friday 8:00AM-5:00PM (Rotational Weekends) Pay Range: $18.10 - $20.85 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical/Dental/Vision for FT employees who work 30+ hours 15 PTO days first year Paid Holidays Annual Bonus Opportunity 401(k) with matchingcontributions Variable compensation plan (AIP) bonus Employee Stock Purchase Plan (ESPP) Employee Assistance Program (EAP) Blueprint for Wellness Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours Opportunities for career advancement Training provided! Job Accountabilities (Responsibilities) Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. Administer oral solutions according to established training. Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools. Ability to navigate a computer and accurately enter data is a requirement to be successful in this role. Obtain identification and accurately enter billing information and collect payments when required, following corporate policies. Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order. Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate. Read, understand and comply with departmental policies, protocols and procedures. Assist with compilation and submission of statistics and data when required. Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. Complete online and in person training courses timely. Required Education 1. High school diploma or equivalent. 2. Medical training: medical assistant or paramedic training preferred. 3. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience 1. One year phlebotomy experience preferred. 2. Customer service in a retail or service environment preferred. 3. Keyboard/data entry experience. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 2024-60308 Fresno, CA, US, 93650Posted 3 hours ago Blood Product Storage and Distribution Technician. American Red Cross As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. Burlingame, CA, US, 94010Posted 3 hours ago Full-time Science Faculty - Sacramento. Adtalem Global Education Inc Chamberlain University is currently looking for qualified Science Faculty to teach anatomy on our Sacramento campus. This position provides the educational focus of teaching (classroom, field/practicum, and other learning environments) as well as committee work in the health professions or general education courses/programs. Service to the College, community, health system, profession, and scholarly activities are integral aspects of this position. The faculty are expected to meet outcomes yearly as indicated in an annual Individual Performance Plan. Sacramento, CA, US, 95828Posted 3 hours ago Aviation Maintenance Technician - SFO Airport. Viasat The primary function of the Maintenance Technician is to support Viasat's customers at the SFO Airport while performing maintenance, repair, troubleshooting and return to service of the Viasat Broadband System onboard customer aircraft. This role will assure that all work performed is accomplished in accordance with all company, airline manuals. The skill and knowledge level for this position must be commercial aircraft systems, specifically electrical and avionics equipment troubleshooting and testing. Expect to work on assignments that are complex in nature and require considerable judgment, initiative and technical knowledge to resolve problems and/or develop recommended solutions. San Jose, CA, US, 95110Posted 3 hours ago Part-Time Summer Camp Educator (Santa Clara CA) Right At School Right At School's mission is to inspire a love of learning, support schools, and give parents peace of mind. Our vision is to bring exceptional, affordable programs to as many students, families, and schools as possible. The core of everything we do is the team of amazing educators we have across the country, who bring their best to each program every day. So how do we build that team? We start with mission-driven people who want to help foster a love of learning while providing a safe environment for children to explore and grow. Santa Clara, CA, US, 95053Posted 3 hours ago Admissions Advisor (4508U) UNEX. University of California-Berkeley Maintains an active caseload of prospective students, agents, partners and other stakeholders and tracks activity via a variety of channels, including, but not limited to, Salesforce, Slate, Zendesk, Google Workspace, etc. Serves as liaison between students, parents, and programs and proactively supports communications with others participating in the recruitment, admissions, and student services process and refers prospective students to other parties as necessary; works with supervisor to develop communication and outreach strategy, as well maintain the prospective student web page and information; is proactive in identifying potential barriers within the student enrollment process and initiates steps resulting in resolution. Evaluates services to determine impact of recruitment and admissions activities with development of new and refined strategies for maximizing outreach and follow-up. Berkeley, CA, US, 94720Posted 3 hours ago Lead Designated Campus Fire Marshal. University of California - San Francisco This position directs the EH&S Fire Prevention Team (the Team), which has jurisdiction over the entire UCSF enterprise, including both Campus and Health. The Lead DCFM creates and implements programs, directs program development, provides compliance consultation, and is the UCSF expert associated with fire prevention codes, policies, laws, and regulations. This applies to all UCSF facilities, locations and operations, including residences, high-rise structures, scientific research and laboratory buildings, clinical facilities, classrooms and lecture halls, recreational facilities, special events, administrative offices, and lease spaces. This position may also supervise other "Designated Campus Fire Marshals" (DCFMs), some of whom are designated by the Health Care Access & Information (HCAI) to perform and oversee plan review and other work on behalf of HCAI in all UCSF licensed clinical care facilities (including all UCSF hospitals and licensed clinics). These formal designations are authorized in existing (MOUs), between UC and OSFM, and between UCSF and HCAI. The Lead DCFM will report directly to the Assistant Vice Chancellor of EH&S. The EH&S Office reports ultimately to the Chancellor, through the Associate Vice Chancellor for Research Infrastructure and Operations, the Vice Chancellor for Research and the Executive Vice Chancellor & Provost. San Francisco, CA, US, 94199Posted 3 hours ago Description
Program Readiness Coordinator
Job Locations
US-CA-Rancho Cucamonga
ID
2024-5641
Type
Regular
Overview
The Program Readiness Coordinator (PRC) partners with the Admissions Representative and Financial Aid Advisor to ensure students complete all necessary steps to successfully start school. The PRC guides, creates awareness, encourages engagement, and fosters student excitement prior to program start while providing support and ensuring key deadlines are met by enrolled students. Throughout the process the PRC delivers Service Excellence by providing clear and accurate information, and keeping the student focused on starting their education at UTI/MMI/MIAT. As they partner with other departments, the PRC must be customer focused, enjoy working collaboratively in a fast-paced environment, and be detail oriented with strong follow-up skills.
A successful candidate will have strong relationship building capabilities in person as well as over the phone and communicate in a friendly and compassionate manner to ensure the best possible student experience.
Bilingual in Spanish highly preferred!
Responsibilities
Provide the best possible experience for future students at every interaction by personalizing calls, summarize the call topic, resolve open issues, review overall status and recap next steps; document communication with students; initiating changes in student statuses requested by students; coordinating and participating in the Registration/Orientation process; and communicate with Representative as appropriate while using soft skills to listen, empathize, inform, be conversational, build enthusiasm and create urgency. Improves show rates by contacting future students to ensure each student has completed all the necessary steps (educating students on expectations and process itself) to start school prior to the student's start date; keeping students focus on starting school; setting timely follow-up dates to keep in touch with and track students; identifying and overcoming future student objections. Work collaboratively leveraging Admissions Representative or other department employees to identify challenges, address issues, and create solutions to possible setbacks that may affect students' start. Work closely with Financial Aid, Admissions, and students to fully understand each student's situation and indicators to determine the student's likelihood of starting school and to develop an accurate projection of the upcoming starts and maintain the goals for the number of unconfirmed students through use of established contact strategy. Maintains student information accurately in multiple systems of record. Other duties as assigned.
Qualifications
Education / Experience
High School diploma Minimum of 3 years customer service experience
Skills
Demonstrated high level of attention to detail and accuracy. Demonstrated effective strong communication skills, both written and verbal. Ability to work independently and can collaborate within a fast-paced environment. High proficiency with MS Office (Word, Excel, Power Point, customer databases and Teams) strongly preferred. Strong analytical, decision-making, and interpersonal skills with a people-first/learning approach. Proven ability to set priorities and deadlines and ensure projects are completed. Willing to take ownership of, and identify, analyze and quickly resolve, complex issues. Spanish speaking highly preferred
Abilities
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday. Must be able stoop, kneel, crouch, or crawl 5% or less of the workday. Must be able to talk, see, hear, concentrate, think, and reason for most or all of the workday. Must be able to sit for prolonged periods of time throughout the workday. Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
Work Environment
Work is performed indoors in a climate-controlled environment. Must be willing to work on-site up to 100% of the time. This position is designated as On-site. Pay and Benefits
Salary range $22.93 - $27/hr depending on experience Medical, dental, vision Company paid LTD & STD 401K with Company match
#LI-PW1
#SUP22
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