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Job Description

Join our dynamic team as a Sales Engineer and be at the forefront of innovation and growth! As a Sales Engineer, you'll be the architect of cutting-edge solutions, empowering our sales force to conquer new horizons. Your mission? Crafting enterprise-grade solutions that not only bolster our market presence but also pave the way for strategic expansion.

Picture yourself as the driving force behind our sales organization, providing invaluable pre-sale support and fueling revenue growth. But it doesn't stop there. You'll also be the conduit for high-margin custom applications, navigating them seamlessly through our sales channels to maximize their potential.

Excitingly, you'll serve as the nexus of market intelligence, decoding evolving customer needs and translating them into actionable solutions. Your insights will not only shape our strategies but also ensure we stay ahead of the curve in a dynamic marketplace.

Ready to embark on an exhilarating journey where every day brings new challenges and opportunities? Join us as a Sales Engineer and be part of a team that's shaping the future of enterprise solutions!

Here's what you will be doing:

• Design and develop network solutions for carriers, including network topologies and technical specifications. Ability to work through complex issues with a methodical approach and to graphically depict these solutions in a compelling manner.
• Compile project costs, including network elements, outside plant construction, and personnel costs, in order to develop a business case for the designed solution.
• Understand current carrier network environment, business requirements, short and long-term technical requirements, and produce strategic, cost-effective proposals and solutions in support of the carrier sales team.
• Extracts hidden or unrealized customer requirements and gains consensus on these requirements with the customer. Focuses ambiguous customer needs into specific, deliverable requirements.
• Assess performance and service level agreements against both company capabilities and customer expectations.
• Manages and is responsible for completing all responses to quotes, RFIs, RFQs, and RFPs requested by the sales team.
• Works closely with customer, vendor, operations, construction, and engineering departments on designing, crafting, and delivering the best possible solutions.
• Advanced written and verbal communication skills.
• Proactively communicate to ensure delivery of project status to the carrier sales team and customer.
• Provides post-sale documentation necessary for project management and implementation of the designed solution.
• Ability to work independently and as part of a team while working under pressure with tight deadlines.
• Utilize expertise in executing the above duties to recommend new products and improvements to company processes, products, and pricing based on customer requirements.
• Maintain knowledge of emerging trends in the telecommunications industry and seek education and training as needed.
• Proficient in creating and delivering presentations for customers and internal management.
• Able to handle multiple projects simultaneously.
• Some travel is required.
• Perform other duties and projects as assigned.

What you bring to the table:

• Bachelor's Degree or equivalent experience.
• 3+ years experience in voice/data/video communications services.
• 3+ years of engineering and technical account management experience.
• In-depth knowledge of enterprise solutions including but not limited to DWDM circuits, TDM services ranging from T1 to OCx, FTTx, Ethernet, TCP/IP, LAN, WAN architecture, WiFi Network Design, Direct Internet Access, Wi-Fi, and VoIP.
• Ability to design and sell solutions in an environment with limited standardization.
• Experience in developing responses to RFIs, RFQs, and RFPs.
• Possess a consultative approach to providing solutions.
• Strong experience in developing long-term business relationships with key technical decision-makers in organizations.
• Proficient in Google Earth or similar mapping/GIS program and the Microsoft Office suite of products.
• Ability to multitask and meet multiple simultaneous deadlines.
• Excellent verbal, written, interpersonal, presentation, and sales skills.

Unlock Your Potential with Clearwave Fiber

At Clearwave Fiber, we recognize the invaluable contributions of our associates in propelling our company forward. As a token of our appreciation, we offer an exceptional benefits package designed to honor your dedication and support your wellbeing.

Elevated Benefits Package:

Performance-Based Rewards: Join our team and unlock a rewarding career path with our performance-based rewards system, featuring a competitive compensation package that includes a base salary, commission potential, and a long-term bonus plan.

Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones.

Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available.

Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance.

Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future.

Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind.

Enhanced Perks:

Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips. In addition, you are provided with a laptop and cell phone and mileage reimbursement.

Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you.

Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing.

Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.

Our Core Values:

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

About Us:

Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting-edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

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