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1. 5+ years of Windows Server Administration 2016 & 2022

• AD security group creation & administration
• Windows file server User rights assignment

1. Ability to install, configure, test and maintain servers, O/S, applications, software management tools
2. Install vulnerability patches with Microsoft and other vendors

• virtualization with ESXi
  

• • Ability to install, configure, test and maintain servers, O/S, applications, software management tools
  • Perform system administration of the network (LAN, WAN, VPN), server and infrastructure including upgrading hardware, installing software and monitoring performance
  • Windows server administration
  • TCP/IP, SMB
  • Local networking, switching, and routing concepts
  • Wide area networking
  • Lenovo desktop hardware
  • HP server hardware
  • Windows 10/Windows 11 troubleshooting and administration

• To provide consistent and repeatable services through application of common processes and procedures
• Analyze problems and identify the root cause through coordination of internal and external support resources including the investigation of online knowledge bases and creating test environments to replicate any fault
• Prioritize support requests effectively to ensure compliance with agreed Service Levels
• Respond to critical incidents outside of standard office hours
• By agreement with the manager, work outside of standard office hours to minimise adverse business impact when instigating IT changes or performing planned activities
• As part of the Infrastructure Support Team, you will be responsible for supporting all aspects of the IT Network and System Infrastructure
• Work with Sony Corporate to coordinate/aid with any corporate initiatives, and to ensure compliance with corporate standards and policies
• Work with the Information Security and Privacy teams to ensure all activities are compliant with Sony Group policies and procedures.
• Escalate and then coordinate Issues and problems to internal / external third-party support

• Help maintain the infrastructure in working order
• Ensure IT coverage of the Sony Music Publishing working day
• Monitor backups to ensure all business data is backed up and restorable
• Provide support to the Service Desk when needed
• Perform and coordinate regular patching for all IT infrastructure including servers, databases, networking, PCs and applications, which can include being available one Saturday or Sunday each month
• Maintain configuration documentation relevant to network (LAN, WAN, VPN), server and database infrastructure
• Support the Service Desk team in maintaining the physical asset register for network (LAN, WAN, VPN) and server assets

• Ensure all required tooling for monitoring and alerting of all appropriate infrastructure services is functioning correctly

• Support the technical production and testing of the IT Continuity plan creating and documenting processes and procedures to ensure the timely recovery of the systems in the event of an invocation
• Provide support for IT applications
• Perform system administration of the network (LAN, WAN, VPN), server and infrastructure including upgrading hardware, installing software and monitoring performance

• Manage and deliver IT projects within the IT directorate to quality, time and budget

• Demonstrable competency to manage relationships with key stakeholders and a strong customer service focus
• Proven ability to adapt to a changing working environment with a flexible approach to working
• Calm and methodical in dealing with all incidents, particularly major incidents that are service-impacting
• Embrace a culture of best practise, process, compliance and continuous improvement
• Sound judgement in identifying, and dealing with security incidents

• Windows server administration
• TCP/IP, SMB
• Local networking, switching, and routing concepts
• Wide area networking
• Lenovo desktop hardware
• HP server hardware
• Windows 10/Windows 11 troubleshooting and administration

• Linux server administration; Remote Desktop/Remote App; VMWare ESXi; PowerShell Scripting; SQL Server; AWS

• A high standard of interpersonal and communication skills, and the ability to handle confidential information
• Ability to influence and develop others positively

• Effective at working with internal colleagues and external bodies to ensure that a high level of service is delivered
• Be flexible and cooperative with the needs of the IT team and its customers such that, to achieve deadlines, there may be a requirement for cross-functional work to be undertaken as directed by this role
• Open-minded and motivated to recommend changes to processes and procedures where this would result in a more effective service
• Ability to prioritise workload efficiently to ensure all responsibilities are met and delivered on a timely basis and open issues are followed through and resolved satisfactorily

• Ensure that where there are planned absences or holidays, appropriate documentation and hand-over procedures are in place to ensure that IT can continue an appropriate and professional service

• Help maintain the infrastructure in working order
• Ensure IT coverage of the Sony Music Publishing working day
• Monitor backups to ensure all business data is backed up and restorable

• Provide support to the Service Desk when needed

• Perform and coordinate regular patching for all IT infrastructure including servers, databases, networking, PCs and applications
• Maintain configuration information relevant to network (LAN, WAN, VPN), server and database infrastructure
• Support the Service Desk team in maintaining the physical asset register for network (LAN, WAN, VPN) and server assets
• Perform and coordinate regular patching for all IT infrastructure including servers, databases, networking, PCs and applications
• Ensure all required tooling for monitoring and alerting of all appropriate infrastructure services is functioning correctly
• Perform system administration of the network (LAN, WAN, VPN), server, database infrastructure including upgrading hardware, installing software and monitoring performance

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.