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Req ID:279143

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO HC & Insurance Operations Associate to join our team in Lincoln, Nebraska (US-NE), United States (US).

BPO HC & Insurance Operations Associate

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life, and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Wage is: $16.00/hr and Hours of Operation is M-F 7am to 7pm CST, must have open availability.Schedules are subject to change to meet business needs.Must live in the Continental United States for this remote role.

Basic Qualifications:

1 Year Customer Service Experience

1 Year Computer Experience with Microsoft Office

1 Year Contact Center or Business Processing Experience

Responsibilities:

• Demonstrate experienced computer navigation skills.
• Demonstrate strong customer service and communication skills.
• Demonstrate attention to detail, time management and organizational skills.
• Utilize and update SOPs.
• Ensure accurate and timely completion of transactions to meet or exceed client SLAs.

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process.

*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.

Must Pass a background check with Education check and employment verification check.

#INDBPO

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.