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Implementation Specialist (MasterLibrary) Follett School Solutions Position:
The Implementation Specialist will be support the Master Library products that are part of the Follett School Solutions product portfolio. This role provides project management, software implementation services and serves as primary liaison between internal departments and the customer during implementation. The implementation specialist maintains customer relationships and is the technical contact for the customer during the implementation. He or she ensures that the solution is successfully implemented, and the project is completed on schedule and within budget. This role requires 1-2 years of experience in SaaS or software implementation.
Responsibilities:
Analyzes customer's requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed-upon project timeline Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the customer's expectations Ensures solution is configured and implemented as planned, deadlines are met and mitigates whenever plan objectives are at risk Trains customer on basic technical features and settings of solution Provides periodic updates to customer and tracks all activities and project tasks and records time spent Conducts project close-out activities and successful hand-off to other teams within Customer Experience (Success and Technical Support). Documents all activities associated with the project and updates tasks assigned as applicable Records all time spent on billable and non-billable activities Reports progress regularly to all internal and external project stakeholders Provides regular status reports to manager Provide pre-sales support as needed to help in adequately scoping a project Serves as post-sales technical support as needed during project. Attends training to enhance product knowledge and soft skills to effectively implement and manage SaaS implementations Attends team meetings, company meetings and other internal events Qualifications:
3-5 years of relevant experience Bachelor's degree or equivalent
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Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. %15978530% %%admin%% Crookston, MN, US, 56716Posted 2 days ago Partnership Business Development Manager. Meet Minneapolis The Partnership Business Development Manager – Membership Sales is responsible for developing and managing relationships with prospective members of the Meet Minneapolis Partnership Network. Under the direction of the Partnership Director, the Business Development Manager will work closely with community members, business owners, and decision makers in the Minneapolis metro to build relationships that support our mission of impacting the economic and social prosperity of Minneapolis by attracting visitors, meetings, and events to our region. Minneapolis, MN, US, 55425Posted 2 days ago Lab Assistant - Global Logistics. Mayo Clinic The Global Logistics Team is looking for laboratory assistants. 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With competitive pay and benefits, safe and stable work, and an environment that is caring and supportive, Iowa Premium could become your next career move! Buffalo Lake, MN, USPosted 2 days ago Part-time Industrial Nurse, Iowa Premium, Tama, Iowa. National Beef Packing Co., LLC Iowa Premium, a National Beef Company in Tama, Iowa, is looking for a qualified professional to join our team as a Part-time Industrial Nurse. With competitive pay, safe and stable work, and an environment that is caring and supportive, Iowa Premium could become your next career move! Buffalo Lake, MN, USPosted 2 days ago Registered Nurse - RN. Ebenezer Ebenezer is seeking a Registered Nurse (RN) for our newest Skilled Nursing Community (TCU/LTC) in St. Paul, Minnesota! This role performs a variety of professional nursing duties in compliance with the Comprehensive Home Care regulations and follows established policies and procedures. Saint Paul, MN, US, 55102Posted 3 days ago Description
Position:
The Implementation Specialist will be support the Master Library products that are part of the Follett School Solutions product portfolio. This role provides project management, software implementation services and serves as primary liaison between internal departments and the customer during implementation. The implementation specialist maintains customer relationships and is the technical contact for the customer during the implementation. He or she ensures that the solution is successfully implemented, and the project is completed on schedule and within budget. This role requires 1-2 years of experience in SaaS or software implementation.
Responsibilities:
Analyzes customer's requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed-upon project timeline Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the customer's expectations Ensures solution is configured and implemented as planned, deadlines are met and mitigates whenever plan objectives are at risk Trains customer on basic technical features and settings of solution Provides periodic updates to customer and tracks all activities and project tasks and records time spent Conducts project close-out activities and successful hand-off to other teams within Customer Experience (Success and Technical Support). Documents all activities associated with the project and updates tasks assigned as applicable Records all time spent on billable and non-billable activities Reports progress regularly to all internal and external project stakeholders Provides regular status reports to manager Provide pre-sales support as needed to help in adequately scoping a project Serves as post-sales technical support as needed during project. Attends training to enhance product knowledge and soft skills to effectively implement and manage SaaS implementations Attends team meetings, company meetings and other internal events Qualifications:
3-5 years of relevant experience Bachelor's degree or equivalent
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