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Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• Receive and respond to all types of inquiries, relay messages, processes walk-ins and retrieves files upon request.
• Create letters at the direction of an attorney or paralegal.
• Manage attorneys' calendars, including court and other file-related appearances, appointments, internal and external meetings.
• Manages the processing of incoming litigation files to aid in assignment to attorney.
• Perform mail handling and distribution functions. Screens and responds to incoming mail to relay and clarify information, coordinate attorney and paralegal activities, and otherwise facilitate file handling.
• Work with attorneys and paralegals to ensure delivery of documents, evidentiary exhibits, and other items to courts, opposing counsel, experts and others.
• Perform necessary department filing and file maintenance functions. Performs all the tasks necessary to close a file.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service
• Demonstrated experience performing legal support duties including interacting with members of the judiciary, opposing and co-counsel, clients, and expert and lay witnesses.
• Demonstrated experience with various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat).
• Demonstrated experience working with confidential documents and situations.
• Demonstrated experience writing and proofreading legal documents for proper grammar and spelling.
• Solid knowledge and understanding of legal procedures, legal terminology, and the judicial system.
• Solid knowledge and understanding of legal ethics rules and the ability to maintain a high level of confidentiality.

Preferred Qualifications

• Legal Files software experience

Licenses

• Not Applicable.

Travel Requirements

• Up to 5%.

Physical Requirements

• Work that primarily involves sitting/standing.

Location

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. Candidates must reside within a 50-mile radius of one of the following locations: Madison, WI 53783; Denver, CO 80112; Eden Prairie, MN 55343; St. Joseph, MO 64507; Nashville, TN 37214. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

#LI-Remote

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.