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Description
Description
Event Services TechnicianCompany OverviewPinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.Job Summary:The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.Essential Functions: * Ensure all event sets and strikes are completed according to Company SOPs.* Greet guests/clients before event and provide clear instructions on how to operate equipment.* Provide continued communication with client to ensure success of all events* Follows through on all client requests* Look for opportunities to enhance client's event* Maintain accurate client event information within the Company's business systems* Review daily invoices with client and obtain client's signature on invoice(s)* Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage* Ensure all inventory is in good working order and rental condition* Ensure any lost stolen or damaged equipment is immediately reported to management.* Ensure inventory is secure from theft and/or damage.* Make sure all Company occupied areas are clean, organized, and up to Company standards* Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.* Comply with all Company policies and procedures* Other duties as assigned.Education & Experience:
- High School Graduate or equivalent
- Prior exposure to audio visual and/or hospitality industry
- Computer proficiency (hardware, software and networking