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Summary and Qualifications:

Part of the Mars Petcare family of businesses, Mars Veterinary Health is a purpose-driven team of 70,000 passionate, pet-loving Associates spanning preventive, general, specialty, and emergency veterinary care. We set a standard for high-quality care delivered through millions of pet visits each year across 3,000 veterinary clinics worldwide. Together, we are dedicated to harnessing our combined knowledge, talent, and resources to lead the veterinary profession in making A Better World For Pets - and the people who care for them.

Role Purpose

This position will be the primary liaison across all functional groups and across various Business Units (Blue Pearl, Banfield & VCA) for the support of the Coupa (e-procurement) application. This position must provide exceptional guidance in the areas of application support, process governance and improvement, data analysis and retrieval, report generation and general application activities.

The position will be expected to help shepherd the growth of Coupa throughout the organization while managing and maintaining the system in an efficient and effective manner.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Responsible for the Coupa application administration including:
  • User administration including assignment of roles & user access levels
  • Maintaining and updating Master Data
  • Creating and building reports and data analytics
• Develop standard reports, including scorecard, to communicate KPI performance to various levels with the organization. Perform analytical work supporting business objectives at varying levels of complexity.
• Train and develop users in the utilization of Coupa. Perform analytical work supporting business objectives at varying levels of complexity.
• Work with Coupa to coordinate Coupa release upgrades, special projects, and conversions.
• Help coordinate item creation and maintenance in Coupa. Define best practices and workflow that the business units need to follow to maintain the integrity.
• Recommend process improvements and enhancements of application usage.
• Coordinate with the IT Group and operating units to provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements.
• Be a champion to expand the use of Coupa throughout the company, show the value of the tool to those groups not currently using it and assist in the transition into Coupa, and build a strategic roadmap for the overall purchase-to-pay process.
• Be a resource to assist the Coupa business community in the development of ad-hoc reports or queries using various tools. This will require the ability to understand data structures and analyze data retrievals.
• Assist with Coupa user training and orientation for generic system functions and issues.
• Work with various departments to coordinate assistance calls with Coupa.
• Collaborate with supplier enablement lead to monitor new supplier on-boarding for all Bus.
• Other job duties as assigned.

• Ability to work at a computer for long periods of time.
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

• Bachelor's degree in Finance or Computer Science is preferred, or a combination of education, training and experience to provides the required knowledge, skills, and abilities.
• 2 years' of experience in Coupa administration experience is required.
• 5+ years' experience of strong reporting and analytical skills is required.
• Prior experience with Inventory, Oracle Accounts Payable, and ARIBA is required.
• Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Competitive referral program - join our team, bring your friends, and get paid.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans® for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.