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Job Description

Commercial Services Relationship Manager

Salary Range: $86,100 - $114,700+ annually

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Position Summary

The CSRM role is responsible for identifying and developing new non-borrowing client relationships for Midland States Bank. The role is also responsible for maintaining and expanding the relationships with existing clients in their portfolio that are either inherited or developed by the CSRM. The CSRM is to act in an Advisory capacity with those prospects and clients internally, bringing all the available resources of Midland States Bank to assist them. This role will also function as an Advocate for the clients and prospects inside the bank, pursuing mutually beneficial solutions for the client / prospect and MSB. Additionally, this role will develop and maintain an active network of centers of influence within the market. The focus will be on Service Industries, Municipalities, Not-For-Profits, & Commercial & Industrial opportunities. It is expected that the CSRM role will embrace Midland States Bank’s vision and values, and represent those both internally and in the community in which they serve.

Primary Accountabilities

• Proven ability to manage and maintain a portfolio of clients that generate a minimum of $300,000 in annualized Commercial Services revenues (Treasury Management, Merchant Services, and Credit Cards).
• Proven ability to generate a minimum of $30,000 in new Commercial Services revenues (Treasury Management, Merchant Services, and Credit Cards) on an annual basis.
• Proven ability to generate a minimum of $3,000,000 in new Commercial deposits annually.
• Proven ability to maintain and grow their Depository Portfolio annually, including maximizing interest rate spread and minimizing interest expense on interest bearing business depository accounts.
• Maintain an active list of active self-sourced prospects and conduct well planned and value added joint calls.
• Develop a comprehensive plan for all clients and prospects on how to refer and bring other MSB resources to the relationship on an ongoing basis.
• Ability to analyze Commercial Services data, structures, develop and negotiate transactions, and perform on-going Commercial Services maintenance items.
• Holds Commercial Services Tickler delinquencies to a minimum by processing reviews in a timely manner.
• Maintain compliance with all applicable regulations.
• Provide assistance as a team resource in Commercial Services meetings and activities.
• Proficiency in applicable computer systems such as programs that pertain to the related position.
• Maintains current reporting of activities on the available Client Management System.
• Complete all training as required.
• Minimum of 25 hours per year in organizational involvement that directly enhances business opportunities for the Bank and supports the Bank’s initiatives.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.

Position Qualifications

Education/Experience:

• Bachelor Degree in Finance, Business, Accounting, or other related field.
• Minimum three years of experience in Commercial Services.
• Successful completion of Bank Training specific to position.
• Proficiency in job related computer applications.
• Direct Sales experience of three to five years.
• Proven success of meeting or exceeding annual goals for the prior three years.

Competencies:

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Compensation details: 86100-114700 Yearly Salary

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