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Albany Chiropractic & Physical Therapy is actively seeking a Full-Time Or Part Time Front Desk Receptionist to join our team!

Exciting opportunity to join a fast-paced holistic health care and wellness center as a vital team member to coordinate the schedule of multiple providers. Opportunity for growth and advancement and to work with multiple providers in a non-corporate patient centered practice.  Prior experience is a bonus but not necessary.

Position Summary

All duties involved in the medical receptionist position, including but not limited to, answering the telephone; helping patients with questions; scheduling appointments; and redirecting the phones as needed. 

Position Accountabilities

• Performs all medical receptionist duties for patients, including but not limited to:
• Greets patients; assists new patients with completion of registration forms; explains any delays or interruption in the schedule to patients, i.e. patient wait times
• Answers all calls timely and with courtesy; documents accurate and detailed messages; provides general information to patients
• Schedules patient appointments
• Makes all new patient charts
• Enters new patient information into database
• Files all information into charts as directed or assigned.
• Performs all medical receptionist duties for providers, including but not limited to:
• Prints schedule for each provider at start of day or upon request
• Assists providers with any business-related errand or chore
• Provides clear messages to providers and staff using approved forms in legible handwriting.

Performs all medical receptionist duties for financial purposes, including but not limited to:

• Collects all copays/deductible/co-insurance payments from patients
• Gives receipts to patients for all monies collected
• Batches credit card receipts and runs report from credit card machine daily
• Logs monies sollected on Daily log and give to appropriate person at days end
• Obtains referrals for testing as needed
• Schedules diagnostic and other testing as directed

Performs all other medical receptionist duties including but not limited to:

• Maintains cleanliness of front desk and waiting room area on a daily basis
• Assists with training new employees and cross-coverage training.
• Provides back up tbr other staff members as needed.
• Performs other duties as assigned.

Position Qualifications

Minimum Education: High School Diploma or equivalent required

Minimum Qualifications: 2 to 3 years' experience working in a physician's office preferred. Ability to greet and effectively relate to patients, physicians and staff. Ability to learn a variety of skills. Demonstrated computer and clerical skills. Good interpersonal skills and the ability to communicate clearly, orally and in writing. Presents oneself in a professional manner through appearance and conduct.

Certification Registration : None

Physical Demands: Moderate physical effort (lift/carry up to 25 lbs.). Occasional prolonged, extensive, or considerable standing/walking. Occasionally lifts, positions, pushes and/or transfers patients. Occasionally 1ifts supplies/equipment. Manual dexterity and mobility. Occasional reaching, stooping, bending, kneeling, crouching.

Please send resume to: