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Patient Services Representative-Radiology Full Time 40 hours!

Emerson Hospital | Concord, MA, US, 01742

Salary Range:$33,000 – $37,000 Salary range estimated by Zippia

Posted 3 hours ago


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Description

Patient Services Representative-Radiology Full Time 40 hours! Job Ref: 29392
Category: Radiology & Imaging
Location: Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Radiology Support
Schedule: Full Time
Shift: Day/Eve shift
Hours: 11am - 7:30pm

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

  • Education
    • High school diploma or equivalent required
    • Medical Terminology course preferred.
    • Previous coursework related to administrative skills preferred.
  • Experience
    • One year in a medical office environment preferred.
    • Customer service, data entry, and HIS/RIS experience a plus.
  • Licensure and/or Certification
    • None required.
  • Skills
    • Organization and multitasking skills
    • Ability to read and communicate effectively using medical terminology
    • Accurate data entry skills
    • Courteous and professional manner when dealing with public both in person and on the phone
    • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
    • Knowledge of medical terminology
    • Maintains standard of performance which promote Service Excellence
    • Must be able to read, write, and communicate in English.
    • Computer skills required.
    • Ability to maintain confidential information.
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