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COMMUNITY MANAGER POSITION

The Tanglwood Lakes Community Association, a premier residential community of single family homes, within 900 plus wooded acres, is seeking a highly motivated professional Community Manager.  The community, located in the northern Poconos area adjacent to a golf course, consists of Lake Tanglwood, Briarwood Trail, playground, basketball court, ballfield and walking trail, fire pit and picnic area, fitness center, beachfront / marina on Lake Wallenpaupack, a community center, administrative office.  

The individual candidate must be a skilled professional, focused on meeting the needs and demands of the community, which is guided by a Board of Directors.  He / she must be a self-starter, a leader possessing excellent interpersonal and communication skills, and creative in seeking solutions to problems.  He / she must be innovative, thrive on challenges, demonstrate enthusiasm for the work, and have a high level of compassion and a desire to serve the community

The Manager is responsible for the supervision of the community staff, overseeing the day to day operations of the community, and, among other things, is an advocate on behalf of the association with residents and external audiences such as local and other governmental officials. 

HOA Community Manager Job Description

The Community Manager is responsible for overseeing the day-to-day operations of Tanglwood Lakes Community Association, which includes, but is not limited to, managing the community's finances, enforcing rules and regulations, and addressing resident concerns.  The Community Manager works with the HOA Board of Directors to create and implement policies, manage maintenance and repairs, and assists in organizing community events.

The Community Association Manager is responsible for overseeing a wide range of tasks, including, but not limited to:

• Assisting with the preparation and management of the Association's annual budget and delivering financial reports, in conjunction with the Budget and Finance Committee

• Evaluating and recommending outside vendors for major initiatives
• Coordinating with vendors and contractors for repairs and maintenance
• Monitoring the performance of vendors and contractors. 
• Communicating with residents and addressing homeowner concerns
• Enforcing the Association's rules and regulations
• Preparing and distributing agendas and minutes for board meetings
• Acting as a point of contact for the board of directors and the community and keeping the Board informed of any feedback or concerns from residents
• Performing site inspections to ensure that the community property and common areas are properly maintained and that all residents follow the community's rules
• Playing a significant role in special projects
• Participating / attending all TLCA Standing Committee meetings
• Complying with federal, state and local laws
• Maintaining proper insurance for the community and managing issues, thereof

• Knowing when to seek / source expert opinions  
• Ability to work Tuesday thru Saturdays.   
• Be on call 24/7 for emergency situations, if any arise

Education:

• Bachelor’s Degree in Public Administration, Business, Management, or Accounting
• Certification desirable, for example: CMCA, AMS or PCAM

Experience:

• Position requires strong oral and written communication skills, organizational ability, capability to work in a fast-paced and diverse environment, ability to handle multiple priorities
• Three to five years of experience in all phases of community leadership at a management level
• Solid background in budgeting with evidence of accomplishments in delivering cost efficiencies.
• Online community manger software / remote meeting skills
• Must have experience working with the public, i.e., residents in this case

Salary commensurate with experience.

Please forward letter of interest, resume and 2 references by email from clicking "apply" on this job posting. 

All letters of interest / resumes / references must be received by April 19, 2024