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About Us:

Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.

Our Culture:

At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible. We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm’s success is built on the unique skills, perspectives, experiences and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.

Role Overview:

Our Toronto office is currently seeking an Accounts Receivable Specialist in our Accounting Department, reporting to the Supervisor, Accounts Receivable. This position is responsible for reaching out to clients to follow up on outstanding balances, negotiating settlement and building an ongoing professional relationship with the client.

The successful candidate will be responsible for:

• The AR Specialist/Collection Administrator must work in collaboration with lawyers and others to maximize the amounts received by the firm from clients. This position requires tact and diplomacy, clear long term business focus and creativity.
• Review delinquent accounts and initiate collection action by contacting clients on past due accounts in accordance with firm’s guidelines and procedures while reviewing course of action with the responsible professional.
• Prepare correspondence related to delinquent accounts according to the firm’s collection policy and guidelines.
• Research disputed delinquent account balances, prepare account status activity, as required for clients or billing lawyers.
• Holding regular update meetings with lawyers, to discuss collections’ status of accounts and clients with overall objective of collecting payments within 90 days and most often sooner.
• Answer any questions and provide support to lawyers and assistants relating to outstanding accounts.
• Maintain accurate and timely client updates with regards to receivables in Thomson Reuters 3E Financial Accounting system.
• Supporting the Accounts Receivable Clerk with deposit and allocation of payments where no details are supplied.
• Reviewing credit for new clients and/or files, setting minimum retainer amounts and working with billing lawyer to obtain a retainer amount, where required.
• Preparing documentation recommending either use of outside collection agency or proceeding with assessment pursuant to the Solicitors Act, for preapproval of actions.
• Monitoring accounts to control/minimize the firm’s exposure to high-risk clients and recognizing such clients to neutralize this exposure.
• Periodic reporting and managing of monthly reminder statements.
• Assist with staff training.
• Managing accounts referred to outside collection agency.
• Preparing statements of claim and filing same arising from bankruptcies.
• Participate in the implementation and testing of systems upgrades and collections software.
• Other duties as required.

The successful candidate must have the following education, experience and/or demonstrated skills:

• Diploma/degree in accounting, finance, or business administration or equivalent experience.
• 2+ years of collections experience in a professional services environment, law firm an asset.
• Proficient in Microsoft Office Suite, particularly Outlook, Word and Excel.
• Technically experienced in using billing system and collections applications, Thomson Reuters 3E is an asset.
• Ability to manage and prioritize multiple tasks, work well within a busy team-oriented environment. that encompasses all aspects of the day-to-day operations.
• Excellent communication and interpersonal skills, and the ability to communicate with clients and firm members in a professional and courteous manner.
• Strong computer skills are an asset.
• Strong analytical skills essential with proven problem-solving capabilities.
• Positive attitude, patience, and resilience.
• Superior interpersonal skills and ability to work collaboratively with both internal and external clients.
• Strong organizational skills and strong attention to detail.
• Ability to maintain a high level of confidentiality.

Employment Type: Permanent, Full-Time

What we offer:

• Competitive compensation + Extended Health & Dental Care.
• RRSP Matching Program.
• Education/tuition allowance.
• Fitness Reimbursement Program.
• Diversity and Inclusion Centric Culture.
• A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well-being of our employees by providing resources, services, training and support on an ongoing basis.
• A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.
• A business casual dress code (client/day specific).
• Employee referral bonus.
• A hybrid work environment.

Cassels is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment. It is our priority to remove barriers to provide equal access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.

We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted. We regret that we are unable to respond to individual inquiries about application status, unless required for accommodation purposes.