Find Jobs

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, meet friends that make you feel at home, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Job Description

About the Role:

As a Sales Market Material Responsible in the Visual function, you are responsible for updating and maintaining LIMA information. You collaborate with relevant functions to provide stores with the right material on time. You are responsible to align and oversee budget cost for global and local accounts.

This hybrid role reports into the Regional Materials Manager based out of our New York support office.

A Day in the Life:

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Set a strategy to ensure routines for global purchases. (Purchase Order Portal)
• Plan investments and budget needed for display forms, carriers, shoes, and window maintenance based on global direction for SP10 projects in collaboration with Regional Visual team and Expansion
• Align budget and cost for windows and printed materials for local accounts together with Customer Activation
• Set a strategy of how to update and maintain LIMA and keep the information correct and accurate in collaboration with Visual Project Lead and Expansion
• Oversee and align budget for local and global accounts based on previous years and establish spend based on year needs with relevant stakeholders accordingly to global direction
• Support with budget forecast and monthly/quarterly follow-up for local accounts
• Review cost invoices from suppliers into VIM accordingly
• Coordinate feedback regarding visual material to the Head office
• Provide all stores with the right local and global materials. (e.g., printed material, props, window material)
• Coordinate with NCG to ensure that the right materials end up in the right location at the right time

• Secure right material quantities for global campaigns per each store activation with Customer Activation
• Secure visual NCG and printed material orders arrives on time based on the opening dates for new store projects
• Ensures NCG order requests for white stickers, sale stickers, gift cards and hangers etc. are correct and deadlines are met
• Coordinate navigation production with external /or internal Plottershop Lead for store projects
• Coordinate and review Commercial Weekly information with Regional Visual team and Sales Markets
• Ensure routines of how to recycle visual NCG and printed materials are communicated to Area and Store teams
• Follow-up all material implementation in windows and sales floor meets local legislation with Sales Market teams
• Create, develop and quality assure upskilling for all colleagues to support material routines
• Support Areas and Stores to secure right visual NCG and printed material orders arrives to the right store
• Support AVM´s and Store team to problem solve material in stores
• Follow up on incorrect orders, quality, sourcing outcome and reorder material with NCG if necessary
• Collaborate and communicate with NCG warehouse on store activation plan, visit distribution center to support logistics with material maintenance and clean-outs
• Communicate information regarding store materials with Area & Store teams
• Attract, drive, and develop future talents by coaching, feedback, and follow-up
• May perform other activities related to the position

• Visual Merchandiser training
• Business Expert related trainings
• Good understanding of material handling in store and warehouses

• Able to set best practice for material routines
• Understand how to place material orders in the systems
• Knowledge about LIMA
• Understand how to recycle visual material to be cost conscious
• Proficient IT skills and a willingness to learn new IT skills to support role and processes
• Can oversee visual budget and is aware of global and local accounts
• Knowledge how to do invoices
• Leading with integrity and adhering to the brand's ethical standards
• Effective communication, presentation skills, and active listening
• Ability to adapt communication based on audience and situation
• Good English written and verbal communication
• Prioritizing growth and learning for yourself and the team
• Visual Merchandiser experience from Store and/or Area team (minimum of 2 years)
• Advance visual operational knowledge
• Understand how to collaborate cross functionally to achieve results
• Admin knowledge (LIMA, Cost Invoices, POP, NCG order systems etc.)
• Knowledge of visual NCG & printed materials
• Ability to collaborate with teams from a distance
• Understands different perspectives and enjoys contributing to strategic development
• Thrives in a high-pace environment, get things done and can make quick decisions even if information is missing

• Curious and looks for innovative ideas, inspiration and is solution oriented
• Strong presentation and communication skills with the ability to adapt communication based on audience and situation
• Supports and develops others
• Invests time in others to support their growth
• Adapts easily to new challenges and circumstances. Is motivated by variety and ever-changing surroundings
• Inclusive, positive, open to feedback, willing to multitask and learn on the job

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where you're encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits
• You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS