AR Associate HearingLife
AR Associate
Job Locations
US
Job System ID
2024-20796
# of Openings
1
Overview
HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. This work is done in a manner consistent with the HearingLife Core values: * We create trust * We are team players * We create innovative solutions * We have a can-do attitude AR Associate is responsible for timely follow up, denial review, corrections and appropriate reimbursement for all claims billed for all insurance payers. AR Associate is knowledgeable in their assign area/financial class. Duties include identifying and possessing working knowledge of claim life cycle in revenue cycle process. Additional responsibility includes identifying contractual write offs, adjustments, trends, and recoupments.
Responsibilities
Follow-up on all outstanding insurance accounts within a timely manner. * Research denials/underpayments/rejections and requests/inquiries from insurance payers within standard billing cycle timeframe. * Submit corrected claims and process all claim appeals. * Ensure appropriate supporting documentation is received and complete to ensure accurate and timely processing of claims. * Research and perform all secondary billing. Possess full understanding of EOBs to ensure payment accuracy and compliance with contract discount. * Review and recommend claims for adjustment/write off to management. * Communicate with payers about re-filing claims that were underpaid due to plan/provider errors. Use tracking system to follow up on re-filed claims with plans to ensure complete resolution. * Maintains productivity and quality results by following standard operating procedures outlines in the Staff Policy. * Other duties as assigned and directed by team management.
Qualifications
* High school diploma, GED * 1-2 years of experience in a billing and/or collections in medical insurance claim processing environment. * Proficient in Microsoft Office Suite specifically excel and word. * Excellent written and verbal communication skills * Problem Solving and Organizational abilities * Ability to work independently. * Ability to work in a fast-paced environment. Benefits, 401K, and Paid Time Off package, continuous learning, and development to support your HearingLife career. We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status. #hearinglife_US #LI-WJ1
Franklin Township, NJ, US, 08873Posted 3 days ago Patient Care Coordinator. HearingLife You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions, and coordinating. Patient interactions and needs. Englewood, NJ, US, 07631Posted 3 days ago Apple Business Expert - B2B Business Expert - Account Manager. Apple As a Business Expert, you introduce Apple solutions, technology, and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. You generate new leads and build relationships, connecting over the phone or through in-store workshops and events. You discover customer needs through briefings and work with the Business Team to prepare and present proposals. For customers with more complex needs, you work with the entire Business Team to craft the ideal solutions. Finally, you inform and offer customers the complete suite of sales support options. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success - not only for your team, but for our customers as well. Willow Grove, PA, US, 19090Posted 3 days ago District Manager. HearingLife HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLifeoperates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. Franklin Township, NJ, US, 08873Posted 3 days ago Certified Medical Assistant - Physician Services. Equiliem Schedule Notes: This position is all administrative. No direct clinical duties. Experience with scheduling appointments- Required. Experience with insurance verification and prior authorization- Required. 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM Monday - Friday 5x8 hour shifts No Weekend No Holidays No On-call No Float
Equiliem Healthcare specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 4 years running by our employees and client partners. Hackensack, NJ, US, 07601Posted 3 days ago General Customer Support. Equiliem As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction.
Service Scheduling and Processing:
Monitor & respond to customer requests ensuring effective communication
Process requests for equipment service
Schedule regular maintenance and record all event activities in applicable CMMS
Communicate timely program information to selected service providers to ensure satisfactory delivery of services
Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and dispatch, accordingly, coordinating scheduling meeting customer requirements.
Follow up on service events to confirm the event has been completed and the customer is satisfied.
Utilize applicable CMMS, to capture pertinent detail regarding the event.
Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
Work with service delivery team to ensure service delivery goals are met
Coordination:
Responsibility to provide visibility to accuracy of data in comparison to process, metrics and KPI
Presentation of results to manager
Point of escalation within the Customer site teams
Point of contact within the team to share and implement best practice & training opportunities
Communication:
Ability to articulate with technically oriented people, quickly establish rapport, gain their confidence, respect and trust.
Communicate timely program information to selected service providers to ensure satisfactory delivery of acquired services and materials.
Discuss troubleshooting/repair situations with service providers or customers, in a professional, cost effective manner, utilizing poise, tact and diplomacy to obtain cooperation and results.
Monitor open requests, working to achieve closure, and meeting metrics requirements.
Escalate problems to manager or the appropriate program leader or customer program contact for strategy development and participation as appropriate.
Follow up to ensure that all questions/requests/customer commitments are responded to or resolved to the customer's satisfaction.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.
Basic Requirements:
Associate Degree and 2+ years of experience in a team-based customer service environment OR High School Diploma with 4+ years of experience
Microsoft Office experience, including MS Outlook
Excellent verbal and written communications skills
Preferred Qualifications:
High level of commitment to the customer.
Ability to work effectively in a team and individually; organized with great time management skills.
Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max, and Maximo experience desirable.
Exceptional Analytical skills
Excellent Excel skills
Open to change
Open to Technological offerings
Self-motivated individual with strong follow-up skills
Comments for Suppliers:
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Job Description:
Your primary focus will be Billing, work order revisions/additions, maintaining and updating records, as well
as other daily office activities as they develop. Flexibility is key.
Job Type: Full-time
Responsibilities:
Billing
Draft correspondences and other formal documents
Work order revisions/additions
Maintaining and updating records
Answer inbound telephone calls
Develop and implement organized filing systems
Perform all other office tasks
Qualifications:
Previous experience in accounting, office administration or other related fields
Ability to prioritize and multitask.
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Education Requirement:
Knowledge, Skills, Abilities:
Work order revisions, experience in accounting and office admin
Hours:
8:30-5PM
Other Information:
Pay $20-$21.25/hr
#ZR Somerville, NJ, US, 08876Posted 3 days ago