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Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

Position is IN PERSON, Flexible schedule

Primary Purpose

Supervise all processes related to the financial and operational functions within the Patient Financial Services (PFS) division to include all facets of PFS including both front and back end supervision.

Minimum Specifications

Education:

Must have a High School Diploma or GED equivalent.
Prefer an Associates degree in Business Administration.

Experience:

Must have a minimum of six (6) years experience in patient registration, financial clearance, patient access, accounts receivable and revenue integrity within the past 10 years.
Two (2) years experience as a lead or supervisor preferred.

Equivalent Education and/or Experience:

May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure:

None

Required Tests for Placement:

Skills or Special Abilities:

Advanced knowledge of healthcare A/R, collections, insurance, pre-authorizations, pre-registration, registration, financial counseling, and appeals
Advanced understanding of Compliance Guidelines
Advanced knowledge of healthcare reimbursement methodologies
Advanced knowledge of the hospital based operations related to the revenue cycle including Health Information Management, Patient Access, Clinical Quality/case Management, Management Information Systems, Accounting and Finance
Excellent written and verbal communication and interpersonal skills
Ability to prioritize work demands and meet deadlines
Demonstrate ability to hire and lead a cohesive team to optimal results
Understanding of HIPAA and FDCPA compliance and regulations
Proficient in PC/Systems including the Internet and MS office applications
Must demonstrate an advanced working knowledge of personal computers and other standard office equipment
Must be able to create basic spreadsheets and pivot tables in Excel
Must have the ability to teach and instruct in a manner that others can comprehend and retain information
Must understand managed care and insurance contractual arrangements
Must possess deductive reasoning and rational thinking skills
Must be detail oriented and have sharp analytical skills to address complex issues relating to managed care contracts, state and federal agency contracts, funding programs and budgetary constraints Must demonstrate a positive demeanor and a professional approach to dealing with patients as well as internal and external customers
Must be able to relate to different cultures, backgrounds and individuals of all sorts with an unbiased demeanor and open mind
Must be professional in appearance at all times
Basic medical terminology preferred
Bilingual skills preferred

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.