Posted 2 days ago
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Description
Job ID:43884
Positions Location: Portland, MI Job Description General Purpose of Job: TheDescription:
Positions Location: Portland, MI
Job DescriptionGeneral Purpose of Job:
The registration of outpatients in a timely and efficient manner. Verifies insurance, performs point-of-service cash collection, discharges patients following appropriate protocols, and provides customer service duties in a proactive and professional manner.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Interacts with patients, family, healthcare providers and office staff to provide customer service, which meets and exceeds the needs of our patients and other customers.
- Performs all-encompassing registration and discharge duties for our patient customers.
- Coordinates appointment scheduling and appointment reminder calls as needed.
- Verifies insurance eligibility.
- Collects payments for co-pays, deductibles, and other patient balances.
- Collects all demographic and financial information in an accurate and professional manner.
- Assures the accuracy of all patient encounter forms associated with the patient visit.
- Assists with the training and continuing education of staff as needed.
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.