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Supports the Benefits division within the Bank's Human Resources department. Performs strategic, analytical and administrative duties related to the comprehensive benefits package that is offered to active employees and retirees. The Benefits Specialist will display an exceptional ability to communicate directly with employees and retirees in order to explain benefit programs and eligibility requirements. Collaborates cross-functionally within Total Rewards and the Human Resources department and provides support and performs work on projects and initiatives as needed.

What You Will Do:

• Provides, through a consultative approach, exceptional customer service to employees seeking assistance related to benefits enrollment/explanation, retirement, leaves of absence, etc.
• Prepares and presents benefits-related information to new employees of the Bank.
• Prepares annual open enrollment materials and coordinates employee/retiree and vendor participation in the annual benefits fair.
• Administers the Bank's leave management program, ensuring the effective processing of all leaves and ADA requests.
• Administers the Bank Workers' Compensation program, managing relationship with workers' compensation insurers, monitoring claims, as well as developing and administering loss prevention.
• Supports Benefits Manager with various projects related to benefits, leaves, safety, and vendor management.
• Key contact for Commuter Benefits program. Educates employees on program, researches and resolved employee issues with vendor. Reconciles and submits monthly invoices for payment.
• Collaborates cross-functionally within Total Rewards team as well as Human Resources Department, offers suggestions and supports and performs work on projects and department initiatives.
• Prepares benefits and medical communications as needed and coordinates with the Bank's Strategic Communications department to publish information in the Bank's newsletter and intranet.
• Coordinates educational seminars with outside vendors that focus on financial planning, retirement planning, and work/life balance.
• Performs other related duties as assigned.
• Works directly with Strategy, Risk, and Financial Management (SRFM) to provide updated data related to benefit plan valuations and methodology.
• Monitors and maintains Benefits department general ledger accounts associated with employee payroll deductions and provides detailed instruction for the correct distribution of funds.

What You Have:

Knowledge and Skills:

Well informed on the topics of:

• Health & Wellness: Substantial knowledge of medical, prescription drug, and vision plan structures and the interactions that takes place between plan sponsors, vendors, and participants.
• Thrift & Retirement: Working knowledge of defined contribution (DC) and defined benefit (DB) offerings and how these plans are used to both attract and retain employees.
• Understanding of plan administration and familiarity with financial planning concepts (401k, Roth 401k, , Contribution Limits, etc.).
• Personal Protection Plans: Life insurance, personal accident insurance, identity/theft protection, long-term disability, and group legal insurance.
• Leave Administration: Competent in leave administration programs as well as OSHA, FMLA and HIPAA laws and regulations.
• Ability to explain the fundamental structure of these plans to employees and retirees.
• Strong project management skills
• Adept at handling confidential and sensitive information with discretion and working to ensure confidentiality is respected throughout the organization.

Additional Skills:

• Strong MS Office Excel & PowerPoint skills.
• Demonstrated organizational and administrative skills and the ability to maintain a realistic balance among multiple priorities and handle a wide variety of activities.
• Excellent time management, planning and organization skills, with an intelligent, proactive approach to problem solving.
• Attention to detail with high degree of accuracy, and the ability to work independently and exercise good judgment.
• The ability to multitask, work under tight deadlines, and prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion.
• Excellent interpersonal and customer service skills, with the ability to communicate verbal and in writing with all levels of the organization.
• Well-developed analytical skills and logical reasoning.
• Ability to work harmoniously and effectively with others as part of cross-functional teams.
• Experience with policies, practices, and procedures.
• Flexibility and adaptability to change in work and priorities.
• Manage relationships and balance customer, project, organization, and team needs to ensure mutually beneficial outcomes.
• Fosters teamwork, collaboration and learning within the HR team.
• Promotes proactive approaches in using existing and new HR systems to solve business needs/problems.

Education and Experience:

• Bachelor's degree in Human Resources Administration, Business Administration or related field, however in lieu of a degree a combination education and relevant work experience could be considered.
• CEBS or other professional HR certifications is a plus.
• A minimum of eight years` related experience.

Physical Requirements: Ability to sit, enter data, and verify data at the Personal Computer (PC) for extended periods of time.

The salary grade for this position is: 13/14.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
• Monthly $100 Commuter Allowance
• Flexible Spending Accounts and Healthcare Spending Accounts
• Flexible Work Schedule available in most departments
• Life Insurance and Long Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More...

Additional Information:

• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
• We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
• Certain eligibilty rules apply. Applicants must be able to provide work authorization to prove their eligibility to work in the United States.
• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• This is not a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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