Front End Customer Service Manager Buchheit *COMPENSATION:* Competitive salary based on experience and qualifications. We offer medical, dental, vision, life, and disability insurance along with a 401k savings program. Future adjustments to salary will be based upon performance. *POSITION SUMMARY:* Front End Customer Service Managers are responsible for day-to-day front-end operations including supervising team members, handling customer requests, managing all aspects of POS operations, administering and enforcing company policies, and ensuring efficient operation of all front end activities. *DUTIES AND RESPONSIBILITIES:* * Implement customer service policies and procedures and communicate customer service standards * Direct the daily operations of the customer service team * Plan, prioritize and delegate work tasks to ensure proper functioning of the department * Ensure the necessary resources and tools are available for quality customer service delivery * Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service * Identify and implement strategies to improve quality of service, productivity and profitability * Coordinate with company management to support and implement growth strategies * Coordinate and manage customer service projects and initiatives * Ensure budget requirements are met * Evaluate and performance manage staff * Identify and address staff training and coaching needs * Balance cash drawer, and prepare deposit for financial institution * Basic accounting functions * Additional duties, as assigned *REQUIREMENTS & QUALIFICATIONS:* * Prior customer service and supervisory experience is essential * Must possess in-depth knowledge of customer service principles and practices * Must possess strong work ethic and interpersonal skills * Basic computer skills and product knowledge * Must be able to work a flexible schedule Ability to: * Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner * Effectively communicate with customers and employees, in-person and over the phone * Demonstrate initiative and effective problem-solving skills within the scope of the position * Maintain a pleasant and calm disposition under stress INDLP Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Flexible spending account * Health insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Work Location: In person%11670235% %%retail%% House Springs, MO, USPosted 3 days ago Trial Attorney (Primarily Home) American Family Insurance We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. St. Louis, MO, US, 63146Posted 3 days ago Network Services Coordinator. Zelis Healthcare, LLC The Zelis Network Services Coordinator - Provider Support position requires adaptable knowledge including all elements of the Zelis Proprietary Networks and Zelis Clients. A process and service expert whose responsibilities include client communication, support and resolution, as the individual in this role will serve as a liaison to ensure provider needs are met in a prompt and efficient manner. The ability to efficiently organize and prioritize requests and follow through to meet deadlines is essential to success to generate provider satisfaction and optimal revenue potential. Walnut Shade, MO, US, 65771Posted 3 days ago Health Information Specialist I-Onsite. CIOX Health This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. O Fallon, IL, US, 62269Posted 3 days ago Supervisor Ramp. Southwest Airlines ***For External Applicants: Southwest Airlines will consider your interest for the STL Supervisor Ramp position if you are currently a reside of either IL or MO*** ***If you are not selected for this job posting, you will not be eligible to reapply for this position in STL for 12 months from the day of the interview*** Pay & Benefits Pay of $33.95 to $35.35 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck** * Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit*** * Explore more Benefits you'll love: Job Summary The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Ramp Supervisors lead a Team of Ramp Agents to ensure on time arrivals and departures of aircraft at the stations we serve. The Ramp Supervisor serves as a Leader to Ramp Agents by observing and offering guidance, ensuring Safety and compliance procedures are followed, and reading and delivering communications to convey important updates. Ramp Supervisors are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment. Additional details: A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current orfuture workauthorization sponsorship available. Southwest Airlines is an Equal Opportunity continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Model the Southwest Way Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction Monitor and guide ground support performance to ensure requirements are met Ensure all equipment including GSE is maintained and available for the operation Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance Maintain a safe working environment and institute programs designated to help reduce accidents and injuries Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding Work with staff planning to build bids that are in line with our Department's hourly goals. Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Knowledge of applicable Collective Bargaining Agreements and their applications Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Skilled in understanding the implications of new information for both current and future problem-solving and decision-making Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others Ability to recognize and address performance and safety concerns in a timely manner Education N/A Experience Fully functioning, broad knowledge of Airline Operations Licensing/Certification Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements Must possess a current valid driver's license issued in the United States Must be able to obtain GSC qualification and comply with the DOT (Department of Transportation) drug and alcohol testing program May be required by Station Leadership to obtain a Customs' Seal and meet all requirements to work on international flights Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions Ability to perform assigned duties in outdoor and inclement weather conditions Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines *Pay amount does not guarantee employment for any particular period of time **401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits. ***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. St. Louis, MO, US, 63146Posted 3 days ago Planner. Leonardo DRS Leonardo DRS Land Systems is seeking a full time Planner. Responsible for planning program material requirements to support production’s on time delivery to contract. Manages material release to production per the master production schedule, in support of work order builds. Maintains accurate material line of balance to ensure inventory levels support on-time contractual deliveries. Job Responsibilities Bridgeton, MO, USPosted 3 days ago Hospital System and Equipment Coordinator. GOLDEN WOLF LLC GoldenWolf is seeking a Hospital System and Equipment Coordinator (HSEC) that will provide on-site, full-time support the Fort Leonard Wood Hospital replacement project located at Fort Leonard Wood, MO. This position supports the Defense Health Agency (DHA)– Facilities Enterprise with on-site project oversite to support the Initial Outfitting & Transition (IOT) of facilities, and provide technical guidance/consultation to the contracting agent (U.S. Army Corps of Engineers (USACE)), the Project Delivery Team (PDT), the Military Treatment Facility (MTF), and other installation stakeholders associated with the project in accordance with Department of Defense/Defense Health Agency codes, criteria, and standards. Saint Louis, MO, US, 63102Posted 3 days ago Sales Representative - Bilingual (Mandarin) SYSCO This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. Liguori, MO, US, 63057Posted 4 days ago Regional Executive Coordinator (St. Louis, MO) American Red Cross Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. St. Louis, MO, US, 63146Posted 4 days ago Student Activities Assistant II, TRIO Upward Bound. St. Louis Community College The TRIO Student Activities Assistant is responsible for providing clerical, administrative, and project support to the TRIO department. They maintain a current knowledge of appropriate college and academic policies, processes, and procedures to assure efficiency and integrity of the office. The Student Activities Assistant manages front desk operations, performs word processing, maintains databases and files, tracks data, budgets, and expenditures, schedules appointments, orders supplies and equipment, processes the mail, answers the phone, compiles information for reports, and provides information about TRIO student programs and events. St. Louis, MO, US, 63146Posted 4 days ago