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Manager, Professional Services NEXTGEN Healthcare Job Description:
The Manager, Professional Services is responsible for successful delivery of solutions for clients using best practices that meet the health care industry needs.
Develop project plans, timelines, and budgets to ensure timely and successful project delivery. Collaborate effectively with team members, stakeholders, and clients to ensure a seamless transition from opportunity identification to project delivery. Oversee the contractual agreement process, including Statement of Work (SOW). Conduct thorough analysis of business process and requirements. Collect feedback and document lessons learned from completed engagements for continuous improvement. Collaborate with Sales as needed to assist with project estimates and customer inquiries. Provide management, coaching, and leadership to the team. Travel up to 25%. Perform other duties that support the overall objective of the position.
Education Required: Bachelor's degree in Business, Information Technology, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required: 7+ years project management/program implementation professional services, project management, or a customer-facing role. Experience with all phases of a client software implementation lifecycle, including initial needs analysis, project administration, software installation, onsite training, systems troubleshooting. License/Certification Required:NextGen NCP Certification in EHR or EPM and DM within 6 months of hire. Maintain and renew certification.
Knowledge, Skills & Abilities: Knowledge of:Strong understanding of the professional services landscape, including both internal and partner-provided services. Implementation strategies and activities that promote long-term customer loyalty, In depth knowledge of the health care industry including at least: Revenue Cycle Management, Clinical/Patient Care Operations, Best Practices Processes and Workflows, Analytics and HITECH and MACRA legislation and related programs and regulations. Change leadership techniques and organizational governance structures. Skill in:Strong operational management, project management, and communication/presentation. Client facing, analytical, problem-solving and troubleshooting skills. Teamwork and leadership skills Ability to:Lead collaboration across functions throughout the organization, manage complex projects and multi-stakeholder engagements, present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Phoenix, AZ, US, 85003Posted a day ago AP Specialist. Vaco By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Scottsdale, AZ, US, 85261Posted a day ago Field Reimbursement Manager. Syneos Health/ inVentiv Health Commercial LLC The Field Reimbursement Manager will be responsible for the management of defined accounts in Urology and Oncology area, specifically supporting our client's product. The Field Reimbursement Manager will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, including acting as an extension of patient support program and in other collaboration with other partners. Responsibilities include ensuring understanding and communicating Reimbursement, access, and program support program as it relates to the product. The Reimbursement Manager will also work on patient level reimbursement issue resolution, and thus will need access to be knowledge of and have had experience with patient health information (PHI), navigating access issues, and working with payer and NCCN guidelines for product utilization. Phoenix, AZ, US, 85003Posted a day ago Financial Counselor.American Oncology Management Company The Financial Counselor must keep patients' insurance benefits up to date in OncoEMR and Centricity and view the patients' services for diagnosis and insurance coverage appropriateness. Also performs the daily tasks of Managed Care and Financial Counselor. QUALIFICATIONS High School Diploma or GED. - Experience working in a healthcare field, preferably in a clinical setting or business office is required. - Excellent verbal and communication skills needed. - Insurance knowledge requirements including: - Understanding of medical terminology - Managed care authorization process - ICD9 and CPT codes - Collection experience - Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance #AON Surprise, AZ, US, 85374Posted a day ago Staff Accountant. Vaco Vaco has partnered with a Tech company in their search for a strong Staff Accountant with at least 2-3 years of GL experience to join their team starting right away!This role will begin as a contract position with the possibility of conversion to permanent down the road. General responsibilities will focus on day to day accounting activities and the company hopes this person is okay with some clerical work as needed Scottsdale, AZ, US, 85261Posted a day ago Revenue Manager. Vaco Billing : provide oversight and employ specialized processes to ensure all billing sub-functions are operating effectively and timely. The role will act as a finance partner to support the business development organization. From the initial stages of the sales cycle, the Revenue Manager will collaborate with business development to understand specific customer invoicing requirements. This role serves as a liaison between the sales and back-office communities. The Revenue Manager will also perform post implementation audits to ensure accurate and timely billing (including EDI transmissions) processes are in place. Phoenix, AZ, US, 85003Posted a day ago Lead Desk Adjuster. American Family Insurance Oversees complex litigation in the eastern half of the United States through supervision of outside counsel. Proactively manages cases to drive favorable results for the insured and/or the company. Actively participates in ADR processes and manages all facets of a lawsuit from inception to conclusion. All file types are managed and all venues within the eastern United States. Phoenix, AZ, US, 85003Posted a day ago Auto Underwriting Analyst (Flex Home/Office) American Family Insurance The Auto Underwriting Analyst refines and introduces products and services in existing markets to improve auto underwriting results and eliminate leakage. You will deliver enhancements that improve bottom line results using contract language, underwriting rules/guidelines, third party report ordering, automation, and use of pricing/predictive analytics. Your constituents include Product Development, State Product Managers, Underwriting and Claims. You will also support and manage auto product performance by leveraging analysis, insights across a variety of internal and external sources to conduct root cause analysis. You will research solutions that inform recommended actions to improve profitability, growth and customer experience in support of annual profit and growth plans. You will create insights from intelligence about customer, market and competitors for problem solving and proactively monitoring trends in the market. You will be curious and investigative as you proactively seek opportunities. You will report to the Director, Product. Phoenix, AZ, US, 85003Posted a day ago Accounting Supervisor.Vaco As the Accounting Supervisor, you will play a crucial role managing the accounting staff and overseeing the preparation and accuracy of financial statements, ensuring compliance with accounting standards and regulations, managing budgets, and improving accounting processes. You will also work closely with other departments to provide financial insights and support decision-making. Phoenix, AZ, US, 85003Posted a day ago AR Specialist. Vaco By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Phoenix, AZ, US, 85003Posted a day ago Description
Job Description:
The Manager, Professional Services is responsible for successful delivery of solutions for clients using best practices that meet the health care industry needs.
Develop project plans, timelines, and budgets to ensure timely and successful project delivery. Collaborate effectively with team members, stakeholders, and clients to ensure a seamless transition from opportunity identification to project delivery. Oversee the contractual agreement process, including Statement of Work (SOW). Conduct thorough analysis of business process and requirements. Collect feedback and document lessons learned from completed engagements for continuous improvement. Collaborate with Sales as needed to assist with project estimates and customer inquiries. Provide management, coaching, and leadership to the team. Travel up to 25%. Perform other duties that support the overall objective of the position.
Education Required: Bachelor's degree in Business, Information Technology, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required: 7+ years project management/program implementation professional services, project management, or a customer-facing role. Experience with all phases of a client software implementation lifecycle, including initial needs analysis, project administration, software installation, onsite training, systems troubleshooting. License/Certification Required:NextGen NCP Certification in EHR or EPM and DM within 6 months of hire. Maintain and renew certification.
Knowledge, Skills & Abilities: Knowledge of:Strong understanding of the professional services landscape, including both internal and partner-provided services. Implementation strategies and activities that promote long-term customer loyalty, In depth knowledge of the health care industry including at least: Revenue Cycle Management, Clinical/Patient Care Operations, Best Practices Processes and Workflows, Analytics and HITECH and MACRA legislation and related programs and regulations. Change leadership techniques and organizational governance structures. Skill in:Strong operational management, project management, and communication/presentation. Client facing, analytical, problem-solving and troubleshooting skills. Teamwork and leadership skills Ability to:Lead collaboration across functions throughout the organization, manage complex projects and multi-stakeholder engagements, present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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