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Account Resolutions Specialist Triumph Financial Job Description Position Summary The Account Resolutions Specialist is responsible for effectively managing accounts receivable through the proper evaluation of the debtor risk and the timely resolution of purchased accounts.
Essential Duties & Responsibilities
Contacts customers and establishes reason for past due account situation.
Researches and analyzes accounts prior to initiating debtor contact examines historical data, evaluates past resolution efforts.
Calls may need to be made prior to payment terms for assurance the needed paperwork has been received by the debtor in order to make a timely payment.
Makes arrangements for payments to bring the account current and follow up to ensure obligation is satisfied.
Records resolution notes in Delta of the above facts.
If invoice will be paid short or not at all, gather information necessary for chargeback to client.
If the Account Resolution Specialist determines the invoice will be paid short, then get the information to notify Account Executive of reason for short payment and amount.
If debtor will not pay or is being uncooperative, first involve the client in the resolutions process.
Once an invoice has aged 60 days from the invoice date, notify the Account Executive for possible hold on cash reserves for the amount of the invoice.
At 60 days from invoice date, a claim could occur on the debtor's bond or place a claim with the shipper.
At 90 days from invoice date, the invoice may be charged back to the client's reserve account.
Communicate and follow up effectively with Portfolio Team members.
Get direction from the Account Executive on problem accounts.
Other duties and projects, as assigned.
Experience & Education
Bachelor's Degree in business or a related field is preferred. Equivalent experience will also be considered in lieu of degree.
Minimum 2 + years of relevant experience in a customer service role is required.
Previous account resolution/collection experience is strongly preferred.
Knowledge of the transportation industry is also a plus.
Skills & Abilities Required
Proficient in Microsoft Office suites.
Must possess strong written and verbal skills.
Must be organized, personable, analytical, capable problem-solvers.
Work well alone or as a member of a team.
Excellent phone etiquette. Must be courteous and professional when dealing with past -due customers.
Must be able to receive and follow instructions given by management, develop solutions to unique problems.
Must be able to work at a fast pace work environment with a high degree of accuracy.
Work Environment
The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
Specific vision abilities are required by this job due to computer work.
Light to moderate lifting is required.
Regular, predictable attendance is required.
#LI-CR1
Coppell, TX, US, 75019Posted 2 days ago Part-Time Specialist III, Financial Management. Lone Star College The Specialist III, Financial Management supports other staff by performing task-oriented duties while providing clerical, analytical, administrative, and/or operational support under general supervision. Assists with operations of the department as it pertains to college monies including but not limited to purchase cards, travel & expense and purchase orders. Under general supervision, position follows established procedures in the daily operations of the Business Operations Office. Kingwood, TX, US, 77339Posted 2 days ago Financial Services Professional – Hybrid Remote (TX)Bankers Life Our award-winning training equips you with the knowledge, skills, and financial strategies you need to be successful and confident in this career. Many of our talented Insurance Agents use this advantage to become a Bankers Life Securities, Inc. Financial Representative, specializing in aiding clients in Wealth Management. Uncover your earning potential, build a workday around your lifestyle, and make an impact in your community every day. With access to local and national mentors, we will surround you with resources to aid in the development of your financial expertise, including but not limited to: Stafford, TX, US, 77477Posted 2 days ago Accountant I. University of Texas at Austin Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Austin, TX, US, 78712Posted 2 days ago Financial Consultant.Empower Retirement As a Financial Consultant (Retirement Consultant) you will be part of our growing Empower Personal Wealth sales team, providing support to our customers at key life moments. Our Financial Consultants provide guidance on available account options for our customer's retirement savings goals, such as 401K and IRA products. At Empower, we believe in owning your career. New Financial Consultants will have the opportunity to promote to a Senior Financial Consultant, increasing your overall income potential. The compensation package includes a base salary plus incentive compensation, creating the opportunity to earn a generous paycheck. The incentive compensation component will be variable and tied to specific sales related goals set by Empower. Dallas, TX, US, 75215Posted 2 days ago Loan Accounting Transaction Specialist. Farm Credit Council We seek highly motivated and engaged people who foster the core values behind who we are, how we work and how we treat others - with commitment, trust and value and family-like respect and appreciation. Capital Farm Credit works diligently to ensure we provide our full-time employees with a market-based compensation program including competitive salary, employee benefits, participation in an attractive goals-based incentive program, and development opportunities. As a customer-owned cooperative, our compensation and benefit programs are designed to align the success of our members with the employee's success. Bryan, TX, US, 77808Posted 2 days ago Accounting and Operations-Financial Planning Analyst.Farm Credit Council While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive hybrid workplace located along the bluffs of the Colorado River just minutes west of downtown Austin. We seek out top talent in their fields, whether it be technology, fi nance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world. Austin, TX, US, 78716Posted 2 days ago Research Associate. University of Texas at Austin The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Austin, TX, US, 78712Posted 2 days ago Commercial Credit Underwriting Team Lead. CrossFirst Bank The Credit Underwriting Team Lead will provide credit administration support and service to assigned banking teams and oversee a team of Credit Underwriters. Perform independent credit analysis and risk assessment on large and complex credit relationships. Dallas, TX, US, 75215Posted 2 days ago Billing Associate. Pediatrix Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. San Antonio, TX, US, 78208Posted 2 days ago Description
Job Description Position Summary The Account Resolutions Specialist is responsible for effectively managing accounts receivable through the proper evaluation of the debtor risk and the timely resolution of purchased accounts.
Essential Duties & Responsibilities
Contacts customers and establishes reason for past due account situation.
Researches and analyzes accounts prior to initiating debtor contact examines historical data, evaluates past resolution efforts.
Calls may need to be made prior to payment terms for assurance the needed paperwork has been received by the debtor in order to make a timely payment.
Makes arrangements for payments to bring the account current and follow up to ensure obligation is satisfied.
Records resolution notes in Delta of the above facts.
If invoice will be paid short or not at all, gather information necessary for chargeback to client.
If the Account Resolution Specialist determines the invoice will be paid short, then get the information to notify Account Executive of reason for short payment and amount.
If debtor will not pay or is being uncooperative, first involve the client in the resolutions process.
Once an invoice has aged 60 days from the invoice date, notify the Account Executive for possible hold on cash reserves for the amount of the invoice.
At 60 days from invoice date, a claim could occur on the debtor's bond or place a claim with the shipper.
At 90 days from invoice date, the invoice may be charged back to the client's reserve account.
Communicate and follow up effectively with Portfolio Team members.
Get direction from the Account Executive on problem accounts.
Other duties and projects, as assigned.
Experience & Education
Bachelor's Degree in business or a related field is preferred. Equivalent experience will also be considered in lieu of degree.
Minimum 2 + years of relevant experience in a customer service role is required.
Previous account resolution/collection experience is strongly preferred.
Knowledge of the transportation industry is also a plus.
Skills & Abilities Required
Proficient in Microsoft Office suites.
Must possess strong written and verbal skills.
Must be organized, personable, analytical, capable problem-solvers.
Work well alone or as a member of a team.
Excellent phone etiquette. Must be courteous and professional when dealing with past -due customers.
Must be able to receive and follow instructions given by management, develop solutions to unique problems.
Must be able to work at a fast pace work environment with a high degree of accuracy.
Work Environment
The work environment characteristics described here maybe encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
Specific vision abilities are required by this job due to computer work.
Light to moderate lifting is required.
Regular, predictable attendance is required.
#LI-CR1
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