Collections Management Officer Gillespie Recruitment Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham.
Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. Contact individuals and businesses with overdue debts via telephone, email, and written correspondence.
Provide support and assistance to debtors experiencing financial difficulties.
Adhere to legal and regulatory requirements governing debt collection practices.
Meet or exceed monthly targets for debt recovery and call quality.
Previous experience in debt collection or a related field is required.
Knowledge of commercial energy market (preferred).
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