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Symetra has an exciting opportunity to join our team as Premium and Billing Associate!

About the role

This position performs all functions pertaining to the processing and application of cash receipt for all Benefits Division Policy Holders. Processes premium received from policy holder/TPA in a timely and efficient manner; maintains daily workload to ensure "same day" turnaround of remittances received, ensuring accuracy. Reviews and distributes billing statements in addition to supporting monthly financial reporting needs, banking functions, meeting service level agreements and ensuring accuracy. Communicates internally and externally via email correspondence and phone calls; researches groups and contracts for discrepancies.

What you'll do in this role

• Accurate review and allocation of premium and reconciliation of daily premium reports for Benefits Division Policies utilizing various internal sub systems and identifying premium calculation discrepancies and variances in premium. Perform banking functions as needed.
  
  
• Support the premium analysts on the team by performing reach outs for information, allocating premium by request and documenting group files with detailed information for future handling.
  
  
• Provide customer service to internal and external customers including phone coverage as needed, research and problem solving.
  
  
• Provide customer service to internal and external customers including phone coverage as needed, research and problem solving.
  
  

What we offer you

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work."Cris H. - AVP Internal Sales, Training and Development

"Symetra is inclusive of all employees regardless of their personal differences."Darrell J. - Actuary III

"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions."Felicia D. - Financial Reporting Lead Senior Analyst

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out ourSymetra Benefits Overviewopens a pdf file

Compensation

Hourly Salary Range: $21.00- $29.08 plus eligibility for annual bonus program

Who you are

• Detail oriented, organizational and communication skills.
• Ability to multi-task and deliver results in a fast-paced, deadline driven environment.
• Demonstrated initiative and self-motivation skills.
• Intermediate knowledge of Microsoft applications, Word, Excel, Outlook, etc.; Excellent Customer Service skills

We empowerinclusion.

At Symetra,we aspire to be the most inclusive insurance company in the countrywe're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.

Creating a world where more people have access to financialfreedom.

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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